Business IS Analyst

iHeartMedia

Job Summary:
The Business IS Analyst is responsible for effectively and efficiently creating process routines using automation software. Also responsible for the management, research and execution on projects and initiatives, or specific activities related to department processes and systems improvements within budget and at the highest level of quality and customer service. This position is located in San Antonio, TX.

Responsibilites:

• Design and implement process routines
• Develops and applies project management techniques
• Applies analytical skills to evaluate and interpret complex situations/problems using multiple sources of information.
• Creates new electronic process automation for existing processes
• Design and develop process automation.
• Lead in gathering requirements.
• Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
• Effectively and efficiently creates software routines using automation software.
• Manages, researches and executes on projects and initiatives, or specific activities related to department processes and systems improvements within budget and at the highest level of quality and customer service.
• Continually improves the processes through process improvement techniques.
• Organize and prioritize assigned reports and other data related tasks in order to meet deadlines.
• Design and develop reports that allow users clear understanding of information required.
• Gain approval of design of report from requestor
• Thoroughly test data accuracy of reports and other data related tasks prior to publishing report or committing data results
• Adhere to all reporting and data manipulation standards and practices.
• Protects the company from risk (operational and non-operational)

Qualifications:

• Advanced to Expert level in Microsoft Office tools (Excel).
• Microsoft VBA experience preferred.
• Proven analyst experience. Proven experience utilizing process improvement techniques.
• Must be detailed oriented - strong attention to accuracy and problem solving. "Follow-up until resolved"
• Ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment - must escalate appropriately
• Undergraduate degree in business, computer science, related field and/or equivalent experience required.
• Minimum two years of experience with Automation Anywhere v11 or AA360

Location
San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type
Regular

Benefits:

iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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