Business Lead, Lifecycle Services

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Tap your competitive business side to maximize Rockwell Automation sales for Lifecycle Services in alignment with our sales managers and distributor partners. The Business Lead will assist in commercial marketing activities, develop competency for sellers and domain experts, interface with Lifecyle Services Business Unit, manage performance, funnel and forecasting, and provide needed support between selling teams and the Lifecycle Services Businesses.

Responsibilities:

Business Performance:

• Drive growth and performance for the Lifecycle Services Business Segment in their geographical areas of responsibilities. This includes both the Services and Solutions businesses.
• Drive Services business through distribution including partner delivered services portfolio (ASP) business, Core business and initiatives like Connected Services and ARR (annual contracts) including Customer/Partner Success.
• Drive Solutions business both through distribution as well as direct business through Commission Rep program and initiatives like Process and Information Solutions.

• Manage business performance reporting and forecasting processes by geography and businesses (Services & Solutions).

Market Models/Sales Plans and Processes:

• Develop deep knowledge of portfolio capabilities and go-to-market models in Lifecycle Services.
• Build and utilize knowledge of our industry strategies and develop familiarity with outcome-based selling principles.
• Develop and execute annual Business Plan for assigned geographies for Lifecycle Services.

• Ensure regional selling resources maintain the appropriate competencies across assigned Lifecycle Services offerings.
• Plan and execute commercial programs related to Lifecycle Services responsibility.
• Influence and operate across a highly matrixed organization including key accountabilities through distributors and through sales teams.
• Understand and accept accountability for total sales goals within area of responsibility, and drive growth through indirect influence.
• Understand and leverage the value of working in a team-oriented culture and building consensus with stakeholders before making key decisions.

Services - Customer Support and Maintenance (CSM):

• Asset Management and Reliability (AM&R)
• Connected Services (Remote Support Services -RSS, Strategic Maintenance Services - SMS)
• Field Labor and Training (FLT)

Solutions - Systems and Solutions Business (SSB) in territories:

• Power & Control (CSB excluded)
• Process
• Information
• Digital

Support Services:

• Lead launch of new offerings to the sales force and channel.
• Provide feedback to appropriate business unit portfolio teams to improve customer business outcomes delivered by our solutions.
• Collaborate and share insights with regional and global peers.
• Participate in trade shows, seminars and other marketing activities, ensuring appropriate resources are able to support.

• Actively pursue personal continuous learning, development of skills and knowledge in job-related technical and professional areas.
• Actively participate in calls and meetings via phone or in-person, as needed.

Minimum Qualifications

• Bachelor's Degree or equivalent experience

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Ability to travel up to 40%. Travel to customers within assigned geography will be required.

Our Ideal Candidate

• Strong communication skills, able to indirectly influence
• A minimum of 8 years of Services and Solutions (or related) experience is required

• Strong project management skills
• Leads strategy, plan, execution and performance for Lifecycle Services business in respective region
• Strong Commercial and/or unique technical skills and Business Acumen
• Proven track record of success in selling services
• Demonstrate strong interpersonal communications, organizational and written/verbal communication skills, including speaking in front of small and large groups

• Firm understanding of Rockwell Automation limited distribution and market access model

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.