Business Onboarding Specialist

ClickBank is seeking a talented Business Onboarding Specialist to join our sales team!

What is ClickBank? Hint: we are not a bank!

ClickBank is a top global e-commerce platform and affiliate marketplace powering many of the world's leading digital and physical products. ClickBank lowers the barrier to entry for entrepreneurs looking to start an online business and drives sales for online brands looking to establish an affiliate marketing program. The ClickBank platform enables growth through its proprietary affiliate marketplace, as well as powerful back-office tools such as integrated payments, analytics, and risk management. Over 20+ years, ClickBank has built a reputation for reliability and scale. To date, ClickBank has distributed $5 billion in commission payouts in more than 200 countries - without ever missing a payment.

What's in it for you?

Here at ClickBank, we're empowered to grow both personally and professionally. From personal development opportunities, to a variety of epic team building adventures, as teammates and individuals, we're only getting stronger If you're looking for a new opportunity to develop (and maybe show off) your skills, we're looking forward to hearing from you! #ClickBankLife

The Job

As a key member of the ClickBank team, the Business Onboarding Specialist is tasked with supporting the business development team - particularly the business development managers. The business development team is responsible for pursuing and capturing incremental revenue growth with particular emphasis on new accounts, market expansion, strategic partnerships, and overall sales growth.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Support both business development manager team and clients through regular direct interaction with clients.
• Closely manage business development Salesforce data to ensure accurate tracking and task management for business development team
• Troubleshooting issues and questions that arise during the onboarding process including account buildout, integrations, funnel testing etc.
• Optimize existing and develop new initiatives and strategies designed to reduce onboarding time for clients.
• Manage communication and pipeline activity with Compliance and Business Services teams.
• Support account maintenance responsibilities for scaling clients (for example: feature enablement, affiliate introductions, inventory management, customer support challenges etc.)
• Provide insight and analysis to onboarding clients on best practices of selling or promoting products on ClickBank
• Track tasks using ClickBank's Jira/Kanban system, and participate in daily standup meetings with business development team
• Assist in conceptualizing, planning, developing and implementing, on a pilot or trial basis, new business models to expand ClickBank's market share
• Work collaboratively with all parts of the organization to ensure stable and safe growth of ClickBank's business

Requirements

• Two (2) years of Affiliate Marketing industry experience is preferred
• Demonstrated success in building and strengthening client relationships
• Strong project management skills and the ability to juggle multiple tasks and priorities
• Excellent business writing skills.
• Proficiency with MS Office software (e.g., MS Word, PowerPoint, Excel).
• Strong interpersonal, verbal, and written communication skills.
• Must work well in a fast-paced, team-oriented culture.
• Occasional business travel may be required

Benefits

• Great health benefits for medical, dental, and vision
• Company HSA contributions
• Total compensation = competitive base + bonus
• 401k + company match and contribution 100% vested
• Low employee turn-over
• Paid Time Off - very competitive, and it's ok if you use it!
• Flex Days - additional 7 days!
• 9 Paid Holidaysincluding your birthday (because that should be a holiday)
• Easy access work location is near Overland/Cole road near I-84 in center of Boise
• Open modern work space with big windows overlooking Boise valley
• Free snacks and coffee in office (lots of variety with healthy alternatives plus a fancy espresso machine)
• Employee and company charitable contributions
• Frequent company events (bowling, parties, team-buildings, happy-hours)
• and more!

At ClickBank, we have a laid-back, yet high performing culture. Our team is everything to us! We believe in treating our employees well, having fun together, and cultivating an exciting collaborative environment! #WorkHardPlayHard