Business Operation Executive

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
At IBMDT our strength is in how we efficiently deliver service to our client and we’re proud to set the standard for success in our industry. To help us continue growing we’re seeking an experienced Operation Executive to join a highly skilled team. The ideal candidate will have senior management experience in a dynamic setting. The role requires outstanding organizational communication and leadership skills and an ability to develop innovative solutions that push boundaries. The Operation Executive will work closely with COO to strategize and develop long-term plans that usher in new levels of productivity and success for the company.

Objectives of this role

• Collaborate with senior managers in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Work with senior managers in the development of financial and budgetary plans
• Analyze current operational processes and performance recommending solutions for improvement where necessary

Responsibilities

• Develop implement and monitor day-to-day operational systems and processes to provide visibility into the goals progress and obstacles of key initiatives
• Draw on relationships with department heads external partners and vendors to make decisions regarding operational activity and strategic goals
• Plan monitor and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Devise strategies for ensuring the growth of programs enterprise-wide and implement process improvements to maximize output and minimize costs
• Adhere to the company’s policies and standards and ensure that laws and regulations are being followed
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting inclusive and productive environment

Required Technical and Professional Expertise

• 10 or more years in a senior leadership role in a field related to Banking and Finance industry
• Masterful organizational communication and leadership skills backed by previous professional success
• Superior knowledge of multiple operational functions and principles including finance customer service and employee management
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Strong working knowledge of industry regulations and legal guidelines

Preferred Technical and Professional Expertise

• Master’s degree (or equivalent) in business administration or related field
• Experience in developing budgets and business plans
• Superior negotiation skills for both internal and external purposes
• Strong working knowledge of data analysis and performance metrics using business management software