Business Operations Associate

Not your everyday company
Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.
At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.
Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.
We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.
As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.
Awarded 'best workplace'
Best Workplace and Best-Led Company by Inc. Magazine
High 4.4 rating on Glassdoor ⭐️
Our Founders listed among Glassdoor's Top CEOs
"World Changing" by Fast Company
Recognized as a World Changing Idea by Fast Company Magazine
Ranked #1 Home insurance in America
Won best renters and homeowners insurance in America by US News, and others
Best Pet Insurance in America
Rated "Best Overall Pet Insurance" by Better Homes & Gardens
Rated 4.9 ⭐ on the Apple App Store
Among the highest rated apps of all time
What you're applying for
We're looking for a Business Operations Associate to join the greatest minds of Lemonade on the BizOps team in New York.
Consider BizOps to be a team of "mini COOs" working hand-in-hand with the company's leadership, enabling Lemonade to dream big. BizOps is responsible for building the muscle that allows Lemonade to constantly and confidently function at a hyper-growth pace. You'll help shape the company's vision, translate it into strategic initiatives, and execute those projects.
The starting base range for this position is between $110K and $150K per year. Base pay is one component of Lemonade's total compensation package, which will also include equity in the form of RSUs, access to healthcare benefits, 401(k) plan with company match, robust PTO, parental leave, and more.
In this role you'll

• Own your own priorities-we trust you'll make the right choices (with help, of course)
• Identify business improvement opportunities via analytics
• Deliver business insights and trends that lead to operational & business enhancements
• Support goal-setting across Lemonade, creating reports and dashboards to monitor OKRs and help teams understand data effectively
• Lead cross-functional strategic projects, partnering with multiple teams and products across Lemonade

What you'll need

• 5+ years of working experience in management consulting, investment banking, or business operations
• A passion for performing rigorous analysis, identifying gaps, and harnessing resources in order to make Lemonade a better place
• Comfortable being a thought partner to high-level management, while also getting down and dirty with data
• Process- and detail-oriented mindset with a knack for effective communication
• Extremely well organized & self motivated
• Experience working with different databases, building out data infrastructure and executive level reporting
• Adept at working both individually and collaboratively within a team across time zones
• Ability to work in an office environment

Things to know...
Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.