Business & Operations Development Professionals at Trendyol

Team: Seller and Delivery Operations

About the Team

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

About The Role

In this role, you will drive operational excellence by analyzing business needs, optimizing logistics processes, and enhancing the customer and seller experience. You will work closely with cargo partners, internal teams, and multiple stakeholders to ensure timely delivery of strategic projects. By identifying pain points, implementing preventive solutions, and exploring new market opportunities, you will directly contribute to Trendyol’s growth and long-term logistics vision.

Responsibilities

Analyzing the needs of business teams and identifying development areas to improve operational processes and customer/seller experience

Working on and following up on all developments that will be made with cargo companies or that will improve cargo processes in our internal processes.

Ensuring alignment with all stakeholders and following up on tasks to complete projects in the roadmap on time

Identify and analyze pain points, root causes and develop preventive actions

Regular review of operations KPI's and finding improvement areas, taking necessary actions

Being interested in different departments and disciplines to actively contributing to company strategy and priorities

Researching countries and potential logistics partners to understand the market needs and identify development areas for Trendyol and partners

Cooperation with 3PL logistic partners inline with the vision and mission of the company

Expected Qualifications

Bachelor’s degree from reputable universities (preferably engineering, business administration)

Minimum 2 years of experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) development

Minimum 2 years of experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) project management

Manage end-to-end delivery operations projects and ensure their follow-up.

Analyze existing processes, identify improvement opportunities, and plan necessary actions.

Fluent in English ( both written & verbal)

Customer and result-oriented approach

Eager to learn, result-oriented, having analytical thinking and problem-solving skills

Good team player with strong communication skills

Able to work within a dynamic and fast-paced environment

Good command of MS Office applications (especially excel knowledge, BigQuery is a plus)

This position includes both specialist, senior specialist experience

Business & Operations Development Professionals

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