Business Operations, Engineering (Finance & Talent Ops)

About Cisco Meraki

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions.

Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

About The Role

Meraki is seeking someone experienced in Business Operations who will be responsible for supporting finance and talent operations for Software Engineering teams. This is a cross-functional position where you will partner with senior staff, operations managers, and others within Operations, Engineering, and other areas on programs and processes that optimize collaboration, streamline processes, and communicate our strategy. This position will report to the Meraki Software Engineering Operations Chief of Staff and is an outstanding opportunity with a substantial capacity for impact across a growing team.

What will you do?

• Finance and Talent Operations within the Software Engineering organization including supporting budgeting, forecasting, and corporate planning
• Partner with the Senior Business Operations Lead on important team projects, logistics, budget, communications, and engagement and operationalize their initiatives to ensure consistency across the software engineering organization
• Manage complex financial and talent operational problems and conceptualize solutions
• Contribute towards ongoing management and implementation of new processes and tools that are simple and scalable and actively recommend and drive improvements
• Collaborate with stakeholders to support the execution and tracking of program deliverables, achievements, action items, dependencies, risks, and mitigation plans
• Facilitate collaboration across teams and lead discussions with project partners on requirements, timelines, goals, and resourcing
• Develop strong working relationships with cross-functional teams to understand and deliver on business goals and priorities
• Craft project reporting and create executive briefings to update senior leaders and partners
• Adhere to metrics and governance for Meraki’s process and drive process improvements

Who You Are

Deep project management experience and the ability to complete complex initiatives with high-value outcomes, team member engagement, and alignment. You are thorough, efficient, organized, and comfortable operating in a dynamic environment. You take initiative, are comfortable with trying new things and making suggestions, and get excited about driving important work in partnership with leadership. You have excellent judgment, are dependable, and respect confidential information. Your ability to define success, help set measurable goals, prioritize, and drive the right outcomes for the team are key to success.

• 7+ years of experience in a business operations role supporting software, hardware, embedded, networking, cloud technologies, or similar engineering team(s), including a combination of 7 years of experience with finance operations and talent operations
• Strong experience with finance operations including budgeting, forecasting, and corporate planning
• Experience with talent operations including learning and development
• Experience working with project planning tools such as Excel, Gantt charts, Jira, Wrike, Confluence, G Suite, MS Project
• Strong organizational skills and the ability to prioritize, lead, and deliver on simultaneous projects/deliverables under deadline pressure
• Experience end-to-end business processes and complex project scopes
• Willingness to tackle new and different challenges with a positive demeanor and perseverance
• Confident, articulate, professional speaking, and compassionate listener with excellent written communication skills
• Superior collaboration, facilitation, and teamwork skills in a cross-functional environment
• Ability to build relationships and influence peers, leaders, and executives to drive toward common business goals
• Curiosity, strategic thinker, and creative problem-solver
• Experience supporting senior leadership and executives in leading large teams, including developing, launching, and maintaining team practices and setting agendas for and running staff and team meetings
• Bachelor’s degree or equivalent experience
• Project management professional certification, or equivalent, preferred

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Why Cisco Meraki?

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.