Business Operations Lead

Location

Our Business Operations Team Lead will be an integral part of our Global Go To Market Operations team. This role is based remotely in the United States, ideally in the Eastern or Central time zones. 

Who We Are
We enable greatness through the cloud.  We thrive on working with fast growing companies around the world to solve both essential and advanced cloud challenges.  DoiT provides intelligent technology that simplifies and automates cloud usage, alongside expert consultancy and unlimited technical support, all at no extra cost to our customers.  Join our mission where you’ll work remotely with a committed, experienced, and global team in a collaborative and supportive culture.  We are an award-winning strategic partner of Google Cloud and AWS, we provide intelligent technology, expert consultancy and unlimited technical support for customers across more than 70 countries.

The Opportunity

You will lead a team of business operations specialists in support of our GTM operations, with an emphasis on contract auditing, tracking bookings, maintaining operation alignment with partners, and the sales commissions process. You will be responsible for creating new processes, while making changes to existing processes to support growth and bring efficiency. You are a hands-on leader, who digs in with their teams to understand in detail the various processes for which they have responsibility. 

Responsibilities

• You will manage multiple assignments and requests/processes concurrently, some on a recurring schedule, and will prioritize accordingly to deliver timely results.
• You will own the entire sales and partner commission process in conjunction with a commissions analyst. This includes creating and distributing plans, implementing commission processes, maintaining commissions tooling, processing commissions and auditing commissions for accuracy. 
• Work with other leaders in Sales, Business Development, Human Resources, and Finance to develop and enhance compensation plans to support the growth of the business. 
• Oversee contract management functions, including ensuring accurate contract creation and recording. 
• Oversee policies and processes that govern the booking and credits of sales orders
• Oversee processes in support of our key partner relationships, specifically AWS and Google

Qualifications

• 2+ years of experience leading sales operations or related functions, with a preference for commissions management and contract management
• Must be able to demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed.
• Strong communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and other leaders
• Experience of using CRM systems (Salesforce.com preferred), commissions tools (Xactly) and other sales supporting systems
• Analytical, Data-driven, detail-oriented and able to “zoom” in/out from the big picture to the minutiae.
• Strong fluency with spreadsheets (Google Sheets) to review and evaluate large amounts of data
• Self-organized, Goal-oriented, self-motivated individual who is confident, thorough and tenacious
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
• A great sense of humor and enjoys having fun at work
• BA/BS degree or equivalent practical experience.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited PTO
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

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