Business Operations Lead

At any given time 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today most never get it.

Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last six years we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents misconduct and violence get compensation from insurance.

So far we’ve helped hundreds of thousands of people access over $10B in life-changing aid —and earned over 17000+ five-star reviews. And we’re just getting started.

We've raised more than $100 million from top VC firms like Fika Forerunner GV (Google Ventures) and True Ventures with ambitions to create a category defining business assisting needy Americans. (We closed our Series C round in April 2025 so we're well-funded for the foreseeable future.) In 2025 our team grew from 151 to 210 and we will grow again in 2026.

Our business is complex and multi-faceted: We play in an enormous space with huge barriers to entry we have no direct competitors and as a two-sided marketplace we have to coordinate multiple constituencies via a complex funnel with some parts that are all tech and others that are fully human. Every day we face new operating challenges that require someone to quickly gather data make a decision and execute.

So in addition to software engineers lawyers and marketers our team includes a bunch of ex-consultants (our CEO is a BCG alum and we’ve built a 3-person BizOps org from BCG and McKinsey). To a level that’s unusual among our peer startups we’re investing in building a top-tier Strategy & Business Operations team that oversees the core of our business and drives key projects and we’re hiring several more consultants to join it.

This job mixes things in any good consultant’s comfort zone (devising strategy managing and coordinating projects gathering and analyzing data) with responsibilities unique to being an operator in a fast-growing tech company (user research product development growth marketing venture finance). In a typical week you might do any of the following:

• Partner with marketing to understand which acquisitions channels have the highest ROI — and research the market to find other similar channels and test them at Atticus.

• Develop the conceptual framework we’ll use to match clients to the best law firm in our network available (for their case geography client and firm preferences etc.) and work with the data science team to turn it into a reality.

• Interview 20 partner law firms to prioritize the next set of features we’ll build then partner with Design and Product to craft a formal roadmap and mock up wireframes for our next product launch.

Required:

• You were/are at a top consulting firm and have been promoted at least once.

• You’ve led projects where you mapped complex systems gathered and analyzed data made recommendations and helped design and implement solutions.

• You’re a kind and thoughtful colleague who knows how to shape a great team culture persuasively advocate for your ideas and get buy-in from others.

• You have a demonstrated commitment to doing good and helping people.

Bonus / Nice-to-Have:

• You have experience with marketplace businesses or complex consumer services (insurance fintech medical real estate etc.).

• You’ve done consumer-focused research or discovery work or something else that makes you comfortable interviewing and empathizing with people from all walks of life.

We are strongly committed to building a diverse team. If you’re from a background that’s underrepresented in tech we’d love to meet you

This is a rare opportunity to join a startup that has strong traction (substantial funding well-respected backers tremendous growth and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.

We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do and your work here will touch many lives.

We offer competitive pay — including equity — and generous benefits:

• Medical and dental insurance with 100% of employee premiums covered

• 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year)

• Free membership to OneMedical

• $600/year reimbursable stipend for internet service

• $1000 reimbursable stipend for education and training outside of work

• Up to $1200/year student loan repayment assistance

• 401(k) and optional HSA/FSA

• Humble thoughtful smart fun colleagues

We anticipate the base salary band for this role will be between $130000 to $160000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience knowledge skills and abilities as well as internal equity among our team.

This job is fully remote and we’re committed to empowering everyone with flexibility. Work remotely and travel to LA (on the company dime) as needed to be with your colleagues – usually quarterly plus offsites. We care a lot about building a great culture and we think some interactions need to happen in person so we put a lot of thought into retreats offsites and other ways to gather.

What We Do

At any given time 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today most never get it. Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents misconduct and violence get compensation from insurance. So far we’ve gotten thousands of people access to over $4B in life-changing aid and we’re just getting started. We've helped more than 110000 people in need (see our 13000+ five-star reviews) and raised more than $100 million from top VC firms like Forerunner GV (Google Ventures) and True Ventures. (We just closed our Series C round in April 2025 so we're well-funded for the foreseeable future.)

Why Work With Us

We've helped over 110000 families in crisis to claim over $4 billion in lifetime benefits. We make money when we win for clients government or an insurer pays us a share. Anyone can afford us and our incentives are 100% aligned with our clients. We’re legally a B Corp bound by law to pursue our specific social mission. That won't ever change.

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