Business Operations Manager, People Experience

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in a role communicating, aligning, and managing internal stakeholders across levels.
• Experience in managing projects with multiple players across cross-functional teams.

Preferred qualifications:

• Experience in project management to implement strategies and programs at a company-wide scale.
• Experience creating new processes and programs from scratch.
• Experience in stakeholder management.
• Ability to navigate in an ambiguous environment with multiple stakeholders, and inspire a distributed group of contributors and leaders to act.
• Ability to create effective relationships, influence, and collaborate at all organizational levels.
• Excellent problem-solving, strategic, and communication skills.

About the job

In this role, you will play a critical role in ensuring projects and organizational change initiatives meet their objectives by increasing adoption and engagement and inspiring the team to change behaviors. You will align the highest-level People Experience (PX) team priorities with day-to-day operations. You will be a critical thought leader and catalyst for activation and change management, collaborating with leadership across the organisation to ensure cross-functional alignment of goals and execution.

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You'll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Responsibilities

• Define, track, and report on annual/quarterly Objective and Key Results (OKRs) , and advise leadership on the right forums, timing, and content to increase velocity of the organization.
• Manage business operations, including OKRs creation and management, People Strategy delivery, headcount and budget planning, annual business planning, and optimize core business processes.
• Partner with the PX Culture and Change team to land a clear narrative and integrated communications program to support and amplify the initiatives and capabilities.
• Identify and lead cross-functional projects to optimize organizational performance and other initiatives where program scope is best matched with the Business Operations team.
• Work with the People Operations (POps) Velocity, Strategy and Innovation, Finance, and other teams to ensure PX remains aligned with POps-wide and Google-wide priorities. Be a strategic thought partner who brings people together across functions.