Business Operations Manager, Strategic Initiatives Sales & Marketing

Bungie is seeking a Business Operations Manager to drive program management for Strategic Initiatives focused on Sales and Marketing cross company initiatives between Bungie and Sony. Reporting to the Principal Business Operations Manager, Strategic Initiatives, the BOM is responsible for both advising on and operationalizing defined Sales and Marketing workstreams to drive revenue and optimize costs derived from the Bungie Sony partnership.

This role will be the central hub of gathering initiatives, goals, KPIs and reporting across Sales, Marketing, and Publishing discipline leads and directors, game directors, project leads, and department heads. The BOM mainly plans, collaborates, prioritizes, and executes across Bungie, and may also be asked to participate in selected Sony and partner meetings and collaborative efforts to gain foundational knowledge and experience to build resiliency of the Strategic Integration team. 

The BOM will engage with studio leaders to create a Bungie support structure that feels good to internal stakeholders. The BOM ensures that Sales and Marketing workstreams and prioritized acceleration efforts are woven into the understanding and rhythm of the business rituals currently in place such as AOP (annual operating plan). As the Office of Strategic Initiatives capabilities gets established, it's expected that the BOM will be the driver for short- and long-term planning of the shared Sales and Marketing portfolio.

RESPONSIBILITIES

• Drive execution of strategic initiatives and projects for Bungie + Sony Sales and Marketing teams
• Continuously improve the group’s velocity, cross-function collaboration, and transparency with Finance, Legal, and Production as needed
• Foster the organizational culture of continuous learning and ongoing improvement, formal and informal knowledge-sharing practices in support of integration best practices.
• Ensure Bungie + Sony Sales and Marketing KPIs are tracked and measured in Bungie’s AOP priorities and programs.
• Foster a strong and healthy relationship between Bungie and Sony teams
• Contribute to the structures, processes, and plan documentation to deliver Bungie’s obligations to Sony as a publicly-traded company 
• Work across Bungie with the Principal BOM to build the necessary infrastructure, process and governance for us to be successful
• Build confidence with executive, publishing, G&A, and game leadership at Bungie around proposed Sales and Marketing strategies 
• Help shape Business Operations excellence at Bungie
• Supports Bungie’s commitment to diversity and inclusion, and values a diversity of perspectives 

REQUIRED SKILLS

• Outstanding project management acumen: building and maintaining work backlogs; tracking, scheduling, and driving projects to completion through enterprise tools
• Experience with global go-to-market campaign operations
• Proven experience in rapidly learning new methods and processes and adapting them to critical business needs
• Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
• Possessing a high degree of ownership, emotional intelligence and situational awareness
• Exceptional problem-solving skills. Proven ability to understand, simplify, and solve any problems in a fast-paced and constantly evolving environment
• Exemplary written and oral communication skills.
• Ability to create and deliver executive presentations and communications in support of portfolio

NICE-TO-HAVE SKILLS

• Experience with Games Publishing, Global Marketing, SaaS or Software industry
• Experience with agile/scrum and plan-based development processes and tools. Including continuous improvement in all aspects of the role
• Experience with Confluence, Asana, Miro and/or Jira