Business Partner, People Operations - Peaksware

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.

All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

As People Operations Business Partner, you are responsible for aligning business objectives with employees and leadership. The ideal candidate understands that forming partnerships and relationships of trust between the business and People Operations is of the utmost importance. You are a professional communicator who understands the changing landscape of HR policy and can be counted on for timely assistance. You understand that time is of the essence and act with a sense of urgency.

While this role has no direct supervisory responsibilities, the ideal candidate will have experience coaching or mentoring and a strong desire to leverage that experience in their work.

You are a continuous learner with a hunger for knowledge. You approach challenges as opportunities to improve. You value team members’ input from all levels and you actively seek ways to support your colleagues.

You will sit directly with the People Operations team, work in close collaboration with employees and leadership across the organization and report to the Director, People Operations.

Core Functions

• Define and implement a cadence of meetings with key stakeholders to proactively discuss and address concerns.
• Provide day-to-day performance management guidance such as coaching, counseling, career development, disciplinary action, etc.
• Manage and resolve employee relations issues. Conduct effective, thorough, and objective investigations as needed.
• Work closely with leadership and employees to improve work relations, build morale, and increase productivity and retention.
• Identify opportunities and help customize programs to fit the organization's needs.
• Identify training needs, both at team and individual levels, and make recommendations for resolution. Participate in the evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met and implemented into practice.
• Understand and provide guidance on workforce planning, succession planning, and restructures. Partner closely with the business to understand their unique strategy and needs.
• Stay abreast of current and future legal requirements. Understand how those requirements relate to and impact the day-to-day management of employees. Reduce legal risks and ensure compliance; partner with legal as needed/required.
• Facilitate voluntary and involuntary termination meetings.
• Demonstrate Peaksware values and serve as a role model for others in the organization.
• Support the following activities while leveraging Peaksware provided tools and strategies:
  • Performance Management
  • Compensation
  • Benefits
  • Rewards and Recognition
  • Career path coaching and succession planning for high performers
  • Diversity, Equity, and Inclusion Initiatives

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Demonstrated understanding of best practice HR concepts, with an ability to analyze and problem solve HR issues.
• Knowledge of local, state and federal employment laws.
• Prior experience supporting international teams and employees with a knowledge of international laws.
• Experience with coaching and talent development.
• Excellent communication and interpersonal skills with the ability to communicate at all levels of the organization.
• Excellent time management skills with a proven ability to meet deadlines.
• Reliable and trustworthy with the ability to maintain confidentiality.
• Excellent organization skills and meticulous attention to detail; process oriented.
• Commitment and ownership of job responsibilities.
• Demonstrated initiative. Ability to identify things that need to be done or areas where assistance would be helpful, with the desire to jump in and assist without being asked.
• Curiosity, integrity, honesty.

Desired Qualifications

• PHR and/or SHRM certification is a plus.

Degrees are not required and we value all forms of continued education including traditional four-year degrees, post-graduate degrees, associates degrees, bootcamps, online training, professional certifications, self-teaching and more.

Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.

Benefits

We seek those who value in-person collaboration and are willing to do so at our Louisville, CO office on a weekly cadence in accordance with the needs of the role and team. While some opportunities can be fully-remote, there is a minimum expectation of traveling to the Louisville, CO office for essential company events a few times per year. Applicants who are not within a reasonable commute, live outside CO, or require a fully remote environment will be considered for all roles that have the capability of fully remote work. Please let us know your preferred work environment by answering the questions on your application.

Compensation

Peaksware is committed to fair and equitable compensation practices. The salary range for this role is $79,022 - $131,704. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

This role is eligible for variable compensation including bonus.

Benefits and Perks

Health

• 100% company-paid Medical for employees with buy-up options
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Paid Parental Leave
• Teladoc
• Employee Assistance Program (EAP)
• Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

• Company-paid Short Term Disability
• Company-paid Long Term Disability
• Company-paid Basic Life Insurance and AD&D
• Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional

• 401(K)
• 401(K) Matching
• Pet Insurance
• 9 paid holidays annually and unlimited Flexible Time Off (FTO)
• Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility
• Employee only access to on-site locker rooms and showers
• Employee only access to secure, indoor bike storage
• Access to our onsite Music Studio
• An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
• Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
• Access to e-bikes available exclusively to Peaksware employees
• Significant investment in resources for employee growth and development
• Corporate discounts on select gym memberships and top brand gear
• Flexible work schedule in a culture of trust

Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.

Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states.

Work Environment

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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