Business Process Architect

At Cisco Meraki, we believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!

We are looking for a Business Process Architect to join the Process Architecture team within the Supply Chain department! This team helps evaluate, guide, and approve any process or system change proposals within Operations business process landscape. Additionally, you will be responsible for extensive knowledge of the current processes and systems used within the Operations department as well as understanding planned future state functions and optimizations. You will help manage projects ranging from operational internal project proposals to larger and more sophisticated multi-functional projects that involve external business units.

As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.

• Responsible for understanding business requirements, evaluating user stories.
• Work closely with business partners to initially understand business processes and assess
• the viability of project proposals
• Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the
• overall system and project architecture within Operations
• Clearly explain process suggestions or issues to all partners (technical and non-technical
• alike), when reviewing the overall project strategy
• Assist in project prioritization with Operations leadership and Engineering resources
• Own and maintain important process documentation and workflow designs that are
• relevant to the Operational process and system ecosystem

We strive to create a welcoming workplace that inspires the insatiably curious and the relentlessly focused to make customer IT and networks utterly simple. We are looking for an individual that lives the Meraki values daily: care deeply, be brave, simplify everything, and everybody in. Our ideal candidate is not bound by a checklist, which includes,

• 5+ years of experience in process and business architecture
• Bachelor’s degree in management information systems, business operations, or related field
• Experience in various methodologies for project management and business process management
• Strong knowledge of processes and activities needed to identify, define, combine, unify, and coordinate various processes and project management activities, including scope, time, cost, quality, and change management
• Strong business networking, client management, consulting and partnering, facilitation, conflict management, negotiation, change management, coaching and presentation & demonstration skills

Why Cisco Meraki?

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.