Business Process Management Analyst, Supply Chain Operations
Job Description
The Amplify Business Operations team is looking for an experienced Analyst, Business Process Management (BPM). This role is responsible for leading process and system improvement initiatives. The BPM Analyst works closely and collaboratively with cross-functional teams to analyze processes and systems, and to identify improvement opportunities. This role will partner with stakeholders and business leaders to gain agreement on project scope, timing, goals and success criteria. As projects are approved, the BPM Analyst will ensure successful project outcomes by leading and/or collaborating with the project team to complete deliverables on time and on budget.
This role is responsible for both thinking strategically to identify areas of improvement as well as for drilling into the details to analyze data, develop workflows, complete project deliverables, and to document user stories, requirements, test scenarios and training materials. This role will ensure successful fulfillment of business requirements by either directly developing solutions or uniting with technical implementers.
Responsibilities:
- Collaborate with key partners and subject matter experts to analyze processes and system functionality, identifying pain points, inefficiencies and improvement opportunities
- Coordinate, organize, and prioritize multiple projects in a fast paced environment to deliver system enhancements and process improvements on time and on budget
- Manage the complete project initiation lifecycle - analyze the current state, define the problem, establish project goals and timing, document the project charter, and gain stakeholder buy-in
- Define future state solutions that meet or exceed Amplify's strategic business goals
- Ensure project team success through leadership, mentorship and tight-knit collaboration
- Clarify and communicate solution delivery objectives and success criteria to the team while providing motivation, direction, and oversight of teams of up to 15 people including SMEs, PMO, designers, architects, developers, and QA
- Translate business needs into technical requirements, identifying technology gaps and brainstorming solutions with technical resources
- Develop solutions or partner with technical implementers to ensure business requirements are met.
- Track and communicate project status, issues, risks and decisions to senior management in an Agile, change-laden environment
- Stay up to date and quickly obtain proficiency in new technologies and tools, as needed, to meet business needs
Basic Requirements:
- Bachelor's degree or equivalent experience
- Familiarity with the Lean Six Sigma methodology and toolset
- 5+ years Business Process Management experience
- 5+ years evaluating business processes and leading process improvement initiatives
- Experience with creating project charters, documenting workflows and performing root cause analysis
- Experience with Visio or other flowcharting tools
- Ability to communicate complex technical information to a non-technical audience
Preferred Qualifications:
- Experience working in the education technology field
- Lean Six Sigma certification (Green or Black Belt)
What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $85,000- $95,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
Date Posted
02/21/2023
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2
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