Business Process Referent (SAP systems specialist) )

GSC NAM Business Process Referent - Customer Delivery Experience

Role and responsibilities

• Responsible to support GSC NAM

• Key Point of Contact for System Issues Reported by Stakeholders & Customers

o CDX Team

o Channel, Sales, LOB, Logistics

o MySchneider

• Willing to stretch beyond core functional domain as needed to support most critical initiatives

• Look for continuous improvement on Warehouse and Logistics processes

• Support the Key Users on their Change Request and interpret the requirement to IPO (Information, Processes Organization).

• Prepare Change Request Document for the business

• Working closely with IPO to implement the changes/enhancement.

• Identify Opportunities for RPA, AI, ML

• Work closely with fellow BPR Experts to deliver quality and value-added services to the business.

• Must be very pro-active and responsive to the business request.

• Able to be resourceful and drive fast project implementation

Qualifications

GSC NAM Business Process Referent - Customer Delivery Experience

• Bachelor's degree in Business, Computer Science, Supply Chain, Logistics or equivalent

• 20% traveling expected within NAM

• 3 years' experience as SD, MM and WM Business System Analyst or Key User

• Experience in Planning, Logistics or Warehousing operations

• Strong SAP MM and WM functional knowledge/skills

• Understand SAP SD MM and WM configuration

• Working knowledge of EDI, SAP-specific knowledge is a plus

• Knowledgeable in WM Picking, Packing, Shipping (Manhattan & Oracle)

• Strong Warehouse and Logistics domain knowledge

o Inbound and outbound processes

o Transportation

o Distribution Center Operations

• Able to identify business processes for improvements making use of standard SAP functionality

• Help business to improve efficiency and productivity

• Have to work with IPO to deliver the solution to the business/operations

• Able to interact and communicate with various level of stakeholders

• Quality Tool Knowledge (I2P, L6S, 8D, PFMEA)

#LI-HO1

Schedule: Full-time
Req: 0092FB