Business Program Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Job Description

This exciting role sits in the Finance and Enterprise Services Program Management Office (PMO), delivering effective and efficient programs and services The strategic portfolio includes enterprise-wide transformation programs focused on achieving financial and operational metrics.

The role will report to the Director of M&A Integration & PMO, The ideal candidate is an energetic team player who understands how to effectively drive results in a fast-paced and rapidly growing company. This candidate must also have an interest in innovating to solve business problems creatively and a willingness to immediately tackle key challenges.cWe are looking for a strategic, seasoned Business Program Manager to join our Project Management (PMO) Team. This team provides portfolio, program and project management excellence to prioritize, plan, and execute across cross-functional business programs (non-product related)

The ideal candidate will have a sharp business mind and proven ability to strategize and implement enterprise-level program initiatives. As a natural leader, this person is strategic, energetic, organized, thoughtful, analytical , comfortable with ambiguity and a quick study. This role is not an IT PMO role and requires partnership with business functions and ability to drive complex cross-functional business initiatives.

Roles & Responsibilities:

• Partner with cross-functional business functions across all Intuitive business units and technical PMOs to deliver program goals from inception to closure
• Drive the execution of programs managing strategies, goals, milestones, budget and timelines.
• Develop and maintain cross-functional project and program plans, charters, RAID logs, workstream and overall status dashboards and other project assets
• Documents and distribute meetings recaps including key takeaways, risks, actions, issues, decisions along with owners and due dates
• Partner with IT and Enterprise Analytics PM on programs that have IT applications, data and infrastructure components
• Lead Change Management – program-based strategy and approach, stakeholder analysis, communication plans, training material and end user training, solution adoption
• Develop budgets and monitor actuals to budgets
• Identify and track success metrics by function
• Ensure compliance to internal business and quality system requirements and to external regulatory standards
• Organize and lead workstream, PMO core team and executive steering committee meetings
• Provide clear communication to the organization on project status, critical path, as well as potential areas of risk
• Drive resolution of constraints, conflicts and other challenges that could impact timely and successful execution of projects
• Create, manage project plan, and assign tasks to team members.
• Track and manage project budget
• Ensure effective communication methods/mediums
• Manage coordination of the working groups engaged in project work
• Record, manage project issues and escalate when necessary, ensuring resolution on a timely basis.
• Monitor project progress and performance
• Set up and manage overall program and workstream cadence. Lead and facilitate Steering Committee meetings with executives
• Work with project owners to ensure business needs are met
• Act as Test/Validation Lead, Training Lead, Cutover Lead, OCM lead, Hypecare Lead and Project Coordinator except where the size of the project justifies a separate resource for one or more of these roles.
• Manage (including ensuring the quality of) project deliverables in line with the project plan
• Use Smartsheets, Box, MS Excel and MS PowerPoint to develop and maintain all project assets

Qualifications

Skills, Experience, Education, & Training:

• Minimum 5-7 years of project or program management experience is required.
• Management consulting experience preferred
• Ability to structure the problem statement and drive resolution amongst cross-functional groups
• Demonstrated ability to distill information into key takeaways, set actionable goals and drive execution Ability to handle ambiguity effectively and oversee multiple projects at once
• Quick study - ability to understand business models and processes quickly
• Adept at identifying, tracking, and managing cross-functional dependencies
• Strong experience and toolkit of standard project management tools such as charters, project plans, dependency matrix, RAID Logs, status reports, etc.
• Strong influencing and persuasion skills
• Comfortable working across multiple time zones with global teams
• Strong oral and written communication and presentation skills to motivate and shepherd diverse teams towards to meet program objectives
• Thoughtful and well organized.
• Proven ability to lead, influence and work well at all levels of an organization and in a cross functional team environment
• Medical device experience and PMP is a plus
• Proven ability to implement and use Smartsheets project assets and dashboards preferred
• Minimum BS or equivalent work experience

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.