Business Relationship and Reporting Senior Associate

Location Designation: Hybrid

When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You'll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

Being the Business Relationship and Reporting Senior Associate means you will be part of the core team that supports New York Life Direct's long-standing partnership with AARP, helping to bring our insurance products to AARP members. With a mix of business reporting and communications responsibilities, you will serve as a liaison working closely with internal and AARP operational stakeholders. You will use your analytical skills to understand data and prepare reporting. You will own processes, introduce efficiencies, manage projects, and facilitate meetings. With excellent relationship skills and a desire to learn, you will create positive interactions with agents and colleagues, solve challenges, and become a go-to resource for our AARP Agency Program.

What you'll do:

The Business Relationship Senior Associate assists with the overall management of NYL Direct's long-standing partnership with AARP.

• Collaborates cross-organizationally to support day-to-day operations of Agency program (long-term care, individual and group life insurance)
• Works closely with internal stakeholders to monitor contractual performance standards
• Prepares financial and performance analytics reports on Life Insurance Options and Long-Term Care Options Program

• Assists in the development of annual strategic and operational presentation materials to support partner discussions
• Manages and facilitates quarterly operations partner meetings
• Partners closely with our customer call center, serving as subject matter expert for A2O program and manages Helpdesk email inquiries from agents
• Coordinates updates of Group product marketing materials
• Consolidates all Third-Party Risk Management performance reporting

What you need for the job:

• Bachelor's degree preferred
• 5+ years related experience required
• Strong communication and presentation skills
• Data management skills and detail-oriented
• Organizational skills with ability to multi-task to meet changing deadlines and demands
• Excellent interpersonal skills with the ability to collaborate across departments
• Microsoft Excel, PowerPoint, and Word skills
• SQL skills and experience with MicroStrategy reports preferred

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Salary range: $72,500-$107,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 88657