Business Risk Director - Partner Compliance and Change Management

Who we are  
At Cross River, we’re building the best banking and technology products for fintechs, all through APIs. As venture-backed pioneers of the platform-based financial services model known as the sponsor, or partner, bank, we work closely with our partners to offer products such as payments rails and loan origination services to the latest in regulatory and compliance solutions. What drives us every day? A desire to innovate in the service of financial inclusion. Giving access to consumers, whether they are looking for credit or for a better way to pay, has been in our DNA from day one. Our nimble, adaptive, one-step ahead culture is powered by our people, and as a result of their creativity, tech-forward thinking and collaborative spirit, we are experiencing explosive growth. 

Who we’re looking for 
Cross River’s Business Risk Team works directly with our partners to make sure the products and services offered through our third-party platforms meet regulatory standards. The products and services currently offered by the Bank’s through its partners include Marketplace Lending, Banking as a Service, Credit Card and Debit Card programs and Payments. The Business Risk Director of Partner Compliance and Change Management will report to the Head of Business Compliance Controls and Execution and will be tasked with executing on first line compliance activities and assessing partner change requests and providing ongoing compliance support for Cross River’s partners. The individual in this position will work closely with Enterprise Compliance and be tasked with providing strategic and tactical leadership in further enhancing the compliance program and compliance management system within Fintech Banking and to its partners.
This role will ensure not only compliance with regulatory and legal expectations but will also need to be a collaborative leader who will work closely with Enterprise Compliance in the Second Line of Defense. We’re looking for a first line of defense business compliance leader who is passionate about fintech and ready to hit the ground running and lead a team responsible for managing the Bank’s business compliance risks related to its Partners’ activities.

Job Description
•    Ensure Bank complies with laws and regulations applicable to the Bank’s third-party Partners’ activities
•    Updating and, when necessary, drafting compliance related procedures implementing controls to ensure the Bank’s compliance policies and compliance risks are effectively managed
•    Completion and/or review of internal Risk Assessments and Risk Assessments submitted by the Bank’s third-party Partners
•    Assist Bank’s Head of Business Compliance Controls and Execution with ensuring consumer compliance with laws/regulations/subjects pertaining to third-party Partner products and/or services
•    Defining first line quality control activities of Partners 
•    Assist Bank’s Head of Business Compliance Controls and Execution and Chief Compliance Officer with coordination of responses related to Third Party Partner platforms to FDIC and New Jersey Department of Banking and Insurance during examinations
•    Facilitate review and closeout of third-party Partner compliance issues
•    Assist colleagues and third-party Partners with compliance and Bank policy questions
•    Ad hoc projects related to third-party Partner compliance matters, as needed

 Qualifications & Skills
•    BA/BS Degree
•    Graduate Degree preferred but not required
•    Minimum 7 years relevant experience in compliance laws and regulations related to products and services offered by financial institutions
•    Preferred: 3 years relevant experience leading and/or executing examinations of financial institutions with CFPB, FDIC, OCC, NCUA, or Federal Reserve
•    CRCM and/or JD a plus
•    Experience in managing and training subordinate staff 
•    Extensive knowledge of the laws, regulations, regulatory guidance, and subjects applicable to consumer financial products and services: TILA, ECOA, FCRA, UDAAP, SCRA, E-Sign, Privacy, Identity Theft, Marketing, Fair Lending, FDCPA, Vendor Management, etc.
•    Experience with credit card and debit card issuing and acquiring programs 
•    Experience completing and/or review of Risk Control Self Assessments
•    Ability to research, analyze, and communicate an opinion to senior leadership on laws and regulations that may apply to the Bank’s products and/or services
•    Experience with testing compliance controls for transactions, disclosures, and advertising, including websites and social media
•    Ability to work independently, and demonstrate strong problem-solving skills
•    Exceptional collaboration skills and a desire to work as part of a high performing team
•    Excellent communication skills and ability to interact effectively with internal and external stakeholders at the non-executive and executive level 
•    Effective persuasion skills, a proactive and “no surprises” approach to communicating issues, and strength in sustaining independent views

Salary Range: $160,000.00 - $180,000.00

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