Business Services Associate

Position Summary

The Business Services Associate assists with building needs.  All incoming and outgoing mail.  They report to the Building Services Manager.   

Essential Functions

• Mail
• Picks up mail at Post Office.
• Bank runs as needed.
• Prepares and processes outgoing specialty mailings via manual or folder inserter.
• Sorts all incoming mail, interdepartmental mail; sorts according to appropriate destination; distributes to all departments in a timely manner.
• Sorts and weighs all outgoing mail and packages; affixes appropriate postage using postage meter; transports to post office.
• Assists with Policy Issue/Central Intake:
• Opens incoming mail.
• Releases jobs in the queue for main printer.
• Prints applications for policy issue from ImageNow.
• Building Maintenance:
• Reviews and responds to AC requests.
• Manages small plumbing issues until the building engineer arrives.
• Moves small furniture items.
• Delivers forms/ copy paper to departments.
• Stocks supplies for equipment in mailroom.
• Calls for service on mail equipment.
• Sets up training room for meetings.
• Ad hoc responsibilities as assigned.

Job Specific Skills

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management - Managing one's own time and the time of others.
• Writing - Communicating clearly and effectively in writing as appropriate for the needs of the audience.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. This does not involve solving the problem, only recognizing there is a problem.
• Speaking – Communicating with others to convey information clearly and effectively.
• Teamwork – Work closely with others throughout the company to resolve customer and agent problems in an efficient manner.

 Job Requirements

• High School Diploma or GED, Required
• 1 – 2 years’ work experience
• Must have a valid driver’s license and good driving record.
• Ability to work in a high volume, fast paced environment.
• Must have a proactive, positive attitude and is a team player.
• Must be able to multitask effectively.
• Must be flexible and adapts quickly to change.
• Ability to accurately sort and distribute large amounts of mail.
• Ability to organize tasks and time to ensure timely completion of all projects.
• Ability to lift 50 pounds.
• Ability to climb a ladder.

#VIZI