Business Solutions Analyst

• Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories
• Support existing systems and projects including metadata asset ingestion versioning permissions taxonomy and ongoing improvements
• Conduct business analysis to identify opportunities for optimization
• Develop documentation training materials and reference guides to support user adoption
• Perform testing and validation for new enhancements integrations and system upgrades
• Contribute to dashboard development for end users
• Support issue triage and coordinate resolutions with internal teams and external vendors
• Assist with project planning and track milestones risks and dependencies across assigned initiatives

• Bachelor's degree in Information Systems Business Analytics Computer Science or related field (or equivalent experience)
• 3+ years of experience in business analysis media technology or data analytics
• Experience gathering and documenting business requirements user stories and functional specifications
• Strong understanding of media content processes including material tracking and coverage and project management
• Experience with Salesforce or other enterprise CRM platforms
• Experience with data cleansing and migration
• Strong analytical skills with the ability to interpret data identify trends and support insights generation
• Proficiency in Excel and familiarity with SQL for basic queries and data validation
• Experience working in cross-functional teams involving business partners data engineers and technology teams
• Excellent communication skills with the ability to translate complex technical concepts into clear language for business stakeholders
• Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment

• Experience working in the global Media & Entertainment industry
• Understanding of the Film TV and Streaming landscape
• Familiarity with CRM Tech platforms such as Salesforce
• Hands-on experience with end user groups assistants to Exec leadership
• Demonstrated ability to adopt new technologies quickly and articulate their business value
• Proactive self-directed work style with strong initiative and the ability to manage work independently

• Hybrid: This position currently has a hybrid schedule which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

What We Do

From film television news theme parks interactive media and streaming our people are at the center of it all. ​Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. ​ Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.

Why Work With Us

For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.

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