Business Support Manager

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Working Model: Hybrid (#LI- Hybrid)
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
Role/ Department: Business Support Manager/ Talent Management and Development
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Career growth and movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve. Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client and employee experience is our common passion. People are our greatest asset, so if you have a genuine desire to work in a fast-paced, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!
Reporting to the Head of Talent Management and Development, you will maintain the processes and administration that enable the Talent Management function to effectively execute on our key HR talent processes and programs including: talent and succession planning, performance management, promotions, and recognition programs. You have an ability to work with a variety of stakeholders including the senior most levels of the organization, collecting and synthesizing information that results in executive ready presentations that tell a strong, crisp narrative around talent in our organization. You are highly organized, process minded, and are able to maintain the highest level of discretion in handling confidential information.
The key responsibilities of the role include: • Maintain a crisp, accurate and effective master calendar for all talent processes including: talent and succession planning, performance management, promotions process, and recognition programs.• Organize process execution and track progress with status updates and KPIs • Make recommendations on process improvements with a lean towards simplification and improving the employee and manager experience• Produce executive level presentations that tell a strong narrative on talent in our organization • Serve as liaison to Corporate Communications to support the delivery of Talent Management Communications and assist in tracking communications related projects and change initiatives• Support the Head of TMD in execution of special projects, as needed.
Skills/ Qualifications:
The successful candidate will benefit from having:
• 8-10 years working in business administration, project management or executive leadership support with prior experience working in Talent Management or Organizational Design a plus • Exceptional organizational skills, oral and written communication skills are required• Ability to anticipate problems, dependencies, risks and take necessary• High proficiency with PowerPoint and other Microsoft 365 tools• Experience with cross-functional teams, managing projects and deliverables and interacting with people across all levels of the organization• Self-starter with a demonstrated ability to thrive in a team environment that is fast-paced and rapidly changing• Trustworthy and professional in dealing with confidential, sensitive HR information
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.