Business System Analyst III (Hybrid)

SWBC is seeking a talented individual to analyze and formulate solutions for large scale changes including documenting high-level requirements, user interface design, business rules, reporting requirements, database schema, stakeholder analysis, risk analysis, and process flows; processes models and traceability; and provides guidance and support to Business Analyst I & II.

Why you'll love this role:

As a Business Systems Analyst for SWBC, you will have an opportunity to drive systemic change for business processes by defining needs and then recommending improvements that have both intrinsic and extrinsic value for all our clients. With a keen eye towards continuous improvement, you will be an integral part of our transformation as initiatives may be strategic, tactical, or operational. By authoring changes that transition our company from current to the future state, you will devise solutions that enrich our operational and technical delivery. You will play an incredibly critical role in our overall evolution and join a team that is focused on driving change through stakeholder collaboration. Together, we will celebrate our team successes and learn quickly from our failures. We look forward to welcoming you as the newest member of our awesome team.

Essential duties include the following:

• Analyzes business problem statements and develops solutions for large scale software/hardware systems projects to include recommendations for new business practices and standards to minimize risk.
• Transforms business needs into business, functional, non-functional, user, and testing requirements for use by the Information Technology Department.
• Facilitates requirements gathering workshops including conducting interviews, brainstorming sessions, storyboarding, process modeling, and data modeling.
• Determines business objectives and participates in project charter development.
• Reviews and modifies test strategies, test plans, and test cases to ensure requirements are met and supports Software Quality Assurance and User Acceptance Testing teams as needed.
• Reviews defects and collaborates with both internal and external customers to determine Priority of fix and Manual work-around.
• Reports and communicates requirement progress to stakeholders as input to project status report.
• Identifies and documents requirement risks including probability and impact.

Serious candidates will possess the minimum qualifications:

• Bachelor's Degree in Business Administration, Information Systems, or related technical field from an accredited four-year college or university or equivalent experience required.
• Minimum of five (5) years in business analysis, systems analysis, business application support, coordinating business application testing activities, which includes two (2) years as a Business Systems Analyst II; or related experience in an Information Technology, Insurance, or Financial Services environment.
• Certified Business Analyst Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) preferred.
• Proprietary application support such as Cotrak and FocusNet preferred.
• Must have strong understanding of assigned business applications, such as Cotrak, FocusNet, or LossTrack.
• Must have proficient knowledge of process models and requirements documents and reporting.
• Must have proficient understanding of and the ability to utilize business system analysis, modeling, design and documentation techniques, and testing methodologies.
• Must have strong facilitation, negotiation, and conflict resolution skills.
• Must have strong customer service focus.
• Must have strong interpersonal, organizational, and presentation skills.
• Must have excellent in verbal and written communication skills.
• Must have proficient computer and accurate keyboard skills in utilizing computer applications such as MS Word and Excel, including Visio, Access, and Project.
• Must have familiarity with data content and structures for systems supported.
• Must have working knowledge of general office equipment such as phone system, copier, scanner, and the like.
• Must be able to maintain job knowledge expertise by attending technical conferences, seminars, association meetings/groups, and the like to maintain an understanding of business processes and related systems for supported business units.
• Must be able to sit for long periods of time performing sedentary activities such as analyzing workflow, developing reports, or other duties.
• Must be able to lift up to 20 lbs. of files, supplies, documents, or other related items.
• Must be able to understand and apply business vision and direction.
• Must be able to deal effectively with internal and external customers.

SWBC offers*:

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Emerging Professionals and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.