Business Systems Administrator (US-based)

What We’re Looking For:

The Business Systems Administrator is primarily responsible for the care and keeping of various enterprise applications that support our business operations, including financial, human resources and payroll domains. This role is part of a global team of technologists supporting ADP, NetSuite and our primary application, Workday.  Oversight of these applications includes, but is not limited to, design and configuration, integrations testing, regular application maintenance and security.  The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment along with keen attention to detail as well as the ability to collaborate with a diverse group of stakeholders across the technology and business teams. 

Responsibilities Include, But Are Not Limited To:

• Maintaining and enhancing data integrity through design, security, and best practices
• Performing critical system administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations
• Providing technical expertise and recommendations for a variety of business teams, while working closely with functional area subject matter experts
• Troubleshooting technical issues and devising immediate and long-term solutions
• Supporting and implementing functional testing through an automated regression test platform as it relates to FINTech
• Supporting feature release updates and enhancements
• Modeling best practices of stakeholder support
• Support 3rd party products as they relate to primary applications

Things That Should Be In Your Background:

• Bachelor’s degree required; Computer Science, Operations or Programming disciplines preferred
• 2 - 3 years’ experience maintaining mission critical applications in a complex technology environment
• Excellent problem solving skills and ability to pay close attention to detail
• Strong communication abilities, verbal and written
• Solid knowledge of ticketing systems
• Experience working with a diverse set of stakeholders
• Knowledge of systems such as CRMs, ERPs, general FINTech

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners. 

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.