Business Systems Analyst

The Oracle Supply Chain Management and Manufacturing Analyst will serve as a key support  resource on the Order to Cash Solutions Delivery Group. This role will be part of the Digital Transformation Oracle Back Office organization.

Working primarily within the Oracle EBS 12.2.10 platform, this resource will be responsible mainly for support of the Oracle application issues and also should be able to handle the role  for the implementation, enhancement  for the Order to Cash and related supply chain and manufacturing processes.

Job Duties and Responsibilities

• Work with Supply Chain and manufacturing business users, stakeholders and other cross-functional resources to provide first-hand support issues.

• Will be involved in all stages of project implementation namely Business Analysis, Testing, Architecture, and Solution Design. 

• Will work with Global Process Owners to identify, study, and optimize business processes by providing simple and effective solutions with minimal customizations.

• Manage execution of complete Order to cash modules in line with global business processes and their changes.

• Identify, assess and document business requirements, recommending business priorities and advising the business on options, risks, and costs versus benefits of various solutions.

• Triage incidents/problems with Order Management, Pricing, Inventory, Service Contracts, Shipping (WMS) systems, manufacturing  and work with development teams to perform support activities and  enhancements/fixes to provide resolution

• Will serve as a liaison between technology and business end-users.

• Will promote and implement best practice solutions for both business processes and technology.

Required Skills

• Must have deep understanding of the entire Supply Chain process especially Order Management, Pricing, Inventory, Shipping, WMS, Service Contracts, Installed Base, AR, Purchasing, manufacturing and integrations across EBS modules and third-party systems

• Deep understanding in of concepts like Scheduling, Processing Constraints, Defaulting Rules, MOAC, Pricing Attributes mapping, Dynamic Formula, Modifiers, Qualifiers, Standard, Intercompany and customer specific price lists etc

• Excellent knowledge and experience in Oracle Order Management Integration with third party Order Entry applications.

• Experience in Salesforce Commerce preferably in an EBS integrated environment

• Strong functional experience in integrating Oracle modules with third party systems using Oracle SOA

• Expertise in custom pricing and designing pricing solutions 

• Excellent written and verbal communication skills as well as familiarity with business practices and cultures across multiple international regions.

• Excellent critical thinking skills to help address and resolve business issues.

• Team player, flexible and ability to resolve conflicts and working with global teams.

• Experience in working with both Waterfall as well as Agile project methodologies.

Education and Work Experience

• 8-10+ years experience in Oracle EBS Order to Cash, Manufacturing, Procure to Pay modules

• Strong experience in Oracle EBS 12.2.5+, PL/SQL

• Experience working in the Jira Software/Service Desk ecosystem

• Bachelor’s Degree in Computer Science, Information Systems, 

• Experience in the manufacturing industry in SCM/Manufacturing functions.