Business Systems Analyst

Responsibilities:

• Analysis
• Perform business and system analysis for major IT systems. Work with user community and IT staff to define the scope of system issuesbugs, service requests (system enhancements) and projects. Research, identify and clearly document functional needs and impacts.
• Functional Design Documentation
• Deliver informative, well-organized requirements and design documentation to stakeholders for acceptance. Develop specifications for communication to use by IT Development resources.
• Project Execution
• Work with project teams to ensure quality throughout the pre-development life cycle, including identification of software defects.
• Successfully write all user stories in a refined state and manage user stories appropriately in each sprint to ensure work is deployed on time.
• Perform system reporting using service request database to support the user community and gain more in-depth knowledge of data structures to aid in system and service request analysis.
• Review developed application to ensure functionality is as desired in the requirement documentation.
• Support the lead and senior business system analysts with daily activities that enables the team’s success throughout each project.
•  Testing
• Assist the QA team with understanding the system, business functions, functional requirements, and functional design documentation.
• Assist the user community with user acceptance testing (UAT).
• Customer relations
• Conduct process review meetings, take input from manager and appropriately apply comments/feedback. Moderate meetings, including demos, with project teams to ensure that customer expectations are properly managed.
• Ongoing professional development
• Pursues continuing education opportunities in business analysis and industry subjects.
• Perform other job-related duties as assigned

Knowledge/Experience/Education/Training:

• Bachelor’s Degree in Computer Science, Information Systems, or related degree
• 1-3 Years’ Experience as a Business Systems Analyst/Information Technology Analyst
• Microsoft Office Suite experience
• Excellent written and verbal communication and interviewing/facilitation skills
• Understanding of relational databases
• Knowledge of SQL, MS Test Manager, Azure DevOps, IBM AS/400, FullStory and MS SharePoint are a plus
• Understanding of an established SDLC

Abilities

• Ability to quickly learn new technologies and application domains
• Oversee and manage each sprint to ensure successful deployments
• Work closely with developers, quality assurance team, and business teams
• Must be able to take direction from supervisor and lead analysts
• Works well in a team environment with a positive and open mindset
• Has an innovative mindset and contribute ideas to the team
• Works well with business partners in identifying business requirements
• Ability to design and develop solutions to meet customer requirements
• Understand urgency and responsiveness to users (customer service oriented)
• Ability to work independently with little to no supervision
• Work with remote teams in different geographical locations
• Excellent problem solving and troubleshooting skills
• Strong written and verbal communications skills, with the ability to communicate effectively with management and business partners