Business Systems Analyst

About this role:

The Business Analyst is a new role on our Salesforce Product Integration team, supporting systems integrations and translating requirements between the business users' experience and IT. In this role you'll support Product Data integration for internal applications to a centralized source of data, engaging additional resources such as IT to ensure overall integration with corporate systems.

What you'll do:

• Support in the implementation of a strategic roadmap for this fast-growing function to accomplish consistent product and entitlement visibility

• Identify and execute streamlined and efficient processes to ensure quick and accurate data entry into Salesforce for both products and pricing

• Validation of setup of new products and pricing within Salesforce

• Assist with issues found in both testing and production environments related to product and pricing data

• Work closely with leaders across Sales, Service, Research, and IT organizations to continuously uncover new opportunities to increase productivity through innovative technology solutions

• Document and communicate Product Master data standards, guidelines, governance, and processes to ensure consistency, availability and accuracy

• Maintain metrics and generate reports, including product lifecycle reporting and analyses, internal management reports, and key performance indicators

• Provide product data consulting in support of business and information technology initiatives

• Document business processes and translate those processes into stories for IT implementation

• Collaborate with system owners and subject matter experts across marketing, IT, finance, operations, and other functional areas

What you'll need:

• Bachelor's degree in information science, data management, business administration, computer science, or related field preferred

• 2-5 years' experience corporate experience working with large data sets, with industry standards, regulations, and guidelines in database warehousing and other relevant systems

• Advanced expertise in Microsoft Excel

• Strong attention to detail, highly organized, ability to manage large volumes of data, within a fast-paced environment

• Excellent written and oral communication skills are required

• Superior project management and interpersonal skills

• Ability to work in a matrix environment and manage project through influence/without direct control

• Experience maintaining data in CRM software (Salesforce)

• Familiarity with Agile Development, Sprint Ceremonies, and JIRA

#LI-BS1

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 77,280 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:81334

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