Business Systems Analyst III (MSP)

Position:

Business Systems Analyst III (MSP)

Job Description:

SUMMARY

Documents technical and business requirements and translates them into solutions for Black Knight's MSP product within Servicing Technologies. Serves as a liaison between the product owners and the information technology organization from project inception through implementation to provide customer-centric solutions that solve business needs.

RESPONSIBILITIES

• Captures business needs and translates them into technical requirements including application integration points, technical design, and application flow storyboards that are then consumed by development and support teams
• Conducts data mapping and root cause analysis
• Participates as a direct internal resource for questions pertaining to new application functionality before and during UAT and provides support as needed
• Assists with the creation of release notes and implementation documentation
• Creates project artifacts as needed and conducts a variety of test cases to confirm the solution will meet the expectations of clients and stakeholders
• Performs other related duties as assigned

MINIMUM REQUIREMENTS

• Bachelor's degree or the equivalent combination of education, training, or work experience
• Requires 6+ years of technical business analysis experience
• Ability to write and design functional and technical business requirements
• Ability to present technical and non-technical information to any audience
• MSP experience
• Mortgage servicing expertise (consumer, customer service, escrow, cash)

PREFERRED QUALIFICATIONS

• Knowledge of Black Knight products, services, and capabilities
• Experience working in an Agile environment with cross-functional teams
• Understanding of testing and data mapping
• Ability to organize requirements by features and user stories creating a backlog to be used throughout the project lifecycle
• Ability to quickly adapt to changing priorities and work in a high-volume environment

Black Knight carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan

EEO Statement:

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:

Jacksonville, FL

Time Type:

Full time