Business Systems Analyst, Last Mile

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide - making the impossible happen every single day.

The Business Systems Analyst maintains products that support our increasingly sophisticated last mile transportation landscape, covering the Last mile flow, from DC to Digital Consumer. This role supports transportation products and features as they are implemented.

Who will you work with?

You will build effective relationships with partners across the supply chain to build the future of last mile transportation. Key partners include the last mile operations team, marketplace operations, technology teams, global logistics product management team, and the supply chain center of excellence. The role reports directly to the Last Mile Capability Director for North America Transportation & Trade.

• Develop SOPs and provide regular and ad-hoc end-user training
• Assist in cross-functional program teams discussions to facilitate requirements, and assist with implementation of new capabilities.
• Lead day-to-day ownership of project tasks, meetings, and serve as the liaison between functional teams.
• Recommend new features based on end-user feedback and continuous improvement mentality
• Maintain new products and features

Qualifications:

• Bachelor's degree or higher or equivalent combination of education and experience and training
• Provide functional user admin support and identify system and process risks and opportunities
• Minimum of 3 years of relevant work experience
• Experience with implementing or operating transportation products such as Transportation Management Systems (TMS) and real-time visibility solutions
• Solid understanding of SAFE/Agile practices to facilitate partnership with enterprise technology teams
• Proven track record in program and change management
• Dynamic storytelling and ability to influence without direct authority
• End-to-end critical thinking
• Strong written and verbal communications
• Proficiency with Jira, Smartsheet, Lucidchart, Confluence, Excel, Access, Word, PowerPoint, Alteryx, and Tableau
• Ability to influence across all levels
• Travel, 20%

Preferred:

• 2+ years of systems support experience
• 3+ years of Transportation Management System and SAP
• 2+ years of experience performing data analysis using various tools such as Excel, Access, Tableau or Alteryx
• 1+ year of project management experience with an understanding of project management tools and methodologies

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.