Business Systems Analyst (Remote East Coast)
Job Description
About Us
https://www.youtube.com/watch?v=Ngxnl8ZzIso
The Opportunity
The Business System Analyst enables business productivity by ensuring systems are operating effectively and by implementing improvements that provide value to the business. This position is responsible for providing technical support for business applications and is a member of a highly collaborative team that delivers technology solutions to Berkadia’s users and clients.
 What someone will need to be successful in this role
- Ability to translate business requirements into technical specifications
- Experience with operations and support of application/software/cloud platforms built on/with Windows, .NET, IIS, along with Open-Source software
- Experience with internet-related technologies and languages such as FTP/SFTP, APIs, HTML, CSS, C#, .Net & web services
- Experience with troubleshooting issues in production, UAT, QA and development environments, applying debugging and problem-solving techniques (e.g., log analysis, non-invasive tests)
- Experience with test related tools such as Spira Plan, Rapise, Selenium, Test Café
- Strong experience with SQL for data analysis and maintenance and reporting
 Responsibilities:
- Implement, support, and upgrade internally developed business applications and commercial applications used by the organization
- Work with other IT teams to secure and upgrade the application infrastructure
- Provide system administration support by configuring applications to align with business requirements and IT standards
- Triage and resolve escalated request from business and other IT teams
- Gather business requirements by collaborating with various stakeholders and analyze customer needs
- Assist in the development and execution of test plans for systems
- Monitors system health metrics and triages system alerts
- Implement best practices to optimize system performance
- Work with clients and vendors to integrate data with internal and external systems
- Assist with the evaluation of new processes and technology tools to address customer and/or business unit needs or improve efficiencies
- Create and maintain support and technical documentation on a continuous basis
#LI-IM1
#LI-REMOTE
Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients’ assets. Our unique ownership structure allows us to put the client’s interests first and creates a marketplace that delivers a superior experience.
Berkadia complies with the law regarding reasonable accommodations for disabled applicants. Applicants who require reasonable accommodations to participate in the interview process should contact [email protected] to arrange for such accommodations.
Berkadia is an Equal Opportunity employer and complies with all applicable Federal, State and local laws concerning discrimination in employment. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law.
By applying to this job opportunity you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Applicants have rights under Federal Employment Laws. Please click the following links for more information: EEOC, Employee Rights under the FMLA, EPPA.
Date Posted
03/13/2023
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9
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