Business Systems Analyst - Support Services

Business Systems Analyst

Telecommute Option - Must reside in ID, OR, UT or WA

The Business Systems Analyst Support Services participates in the daily support, maintenance, and improvement of existing systems, as well as the development, configuration and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives.

Normally to be proficient in the competencies listed below

The Business Systems Analyst Support Services would have a college degree in Computer Sciences, Mathematics, Business Administration or related fields. A college degree may be substituted by sufficient years of experience in the health care industry. One year experience in defining and analyzing business requirements, process modeling, functional systems design or configuration and/or acceptance testing is required. Experience with a business area that is supported by this position is required.

Responsibilities

• Accountable for functional system design and configuration Write and complete ad-hoc reports and queries
• Conduct unit testing of configuration along with regression testing of fixes, enhancements and system upgrades
• Perform post implementation quality assurance, troubleshooting and issue resolution
• Respond to customer inquiries regarding system functionality, modification and status of issue resolution
• Review, analyze and resolve sustainment issues associated with system and/or processes Develop scripts that move data or update data in a manner that replicates online functionality
• Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements
• Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff
• Schedules, coordinates and prioritizes work to ensure timely completion of all work simultaneously assigned or in progress

Minimum Requirements

• Demonstrated ability to develop general and detailed functional requirements
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
• Ability to facilitate and carry out system configuration decisions
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet the business requirements of various projects
• Ability to work in a team environment along with the self motivation to work independently Demonstrated ability to tolerate and handle ambiguity
• Confirmed analytical skills
• Confirmed communication skills with an ability to be both clear and concise

Regence employees are part of the larger Cambia family of companies, which seeks to drive innovative health solutions. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check is required.

Regence is 2.2 million members, here for our families, co-workers and neighbors, helping each other be and stay healthy and provide support in time of need. We've been here for members for 100 years. Regence is a nonprofit health care company offering individual and group medical, dental, vision and life insurance, Medicare and other government programs as well as pharmacy benefit management. We are the largest health insurer in the Northwest/Intermountain Region, serving members as Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (in Washington). Each plan is an independent licensee of the Blue Cross and Blue Shield Association.

If you're seeking a career that affects change in the health care system, consider joining our team at Cambia Health Solutions. We advocate for transforming the health care system by making health care more affordable and accessible, increasing consumers' engagement in their health care decisions, and offering a diverse range of products and services that promote the health and well-being of our members. Cambia's portfolio of companies spans health care information technology and software development; retail health care; health insurance plans that carry the Blue Cross and Blue Shield brands; pharmacy benefit management; life, disability, dental, vision and other lines of protection; alternative solutions to health care access and free-standing health and wellness solutions.

Information about how Cambia Heath Solutions collects, uses, and discloses information is available in our Privacy Policy.

This position includes 401(k), healthcare, paid time off, paid holidays, and more. For more information, please visit www.cambiahealth.com/careers/total-rewards.

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [email protected]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.