Business Technologist

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range ofemployees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you areready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

Full-Time, Exempt

Position will be Virtual/Remote.

This is a brand-new position within MVP's Operations department aligned with MVP's values that delivering a best-in-class experience for our customers requires us to challenge the status quo and encourage others to do the same. This individual will join the Business Technology team to work on the advancement of MVP's technical assets by creating solutions that drive system efficiencies and effectiveness throughout the organization. They will work collaboratively across business units to effectively plan and facilitate discovery sessions or workshops to understand business strategy/ goals and objectives to develop recommendations that drive continuous improvement across the enterprise. An ideal candidate is someone that is good at understanding "what" and "why" a given business area is trying to accomplish and is then able to match it with "how" any of our tools in the MVP technology stack fits into the solution. They will be responsible for project scoping, requirements gathering, process review, prioritization, analyzing data, creating/documenting workflows. They will be able to analyze data to perform root cause analysis focusing on increasing efficiency and/or delivering ROI. The Business Technologist will teach about available technologies across the organization to advance the understanding of the possibilities that exist to increase accuracy and/or efficiency. Executes tasks timely and escalates roadblocks to success to Leadership for resolution. Uses every aspect of the MVP Way in day-to-day work. Performs other duties as assigned.

Minimum Education:

Bachelor's degree or equivalent in technical job experience preferred.

Minimum Experience:

• 3+ years' experience gathering and facilitating requirements & design sessions
• Data Analysis experience

Preferred Experience:

• Successful results of implementing system and process changes that drive organizational efficiencies
• Experience critically evaluating complex workflows
• Knowledge of various types of technology including automation and robotic processing
• Experience evaluating business procedures and problems, root cause analysis

• Understanding of healthcare insurance industry
• LEAN and Agile methodology training and/or certifications
• Experience working collaboratively across multiple business units.
• Demonstrated ability to work in a team environment is required, interfacing with all levels of staff and management at the enterprise level
• Microsoft Office Suite: Visio, Teams, Planner, Power point
• Experience supporting complex system changes and new requirements, including system and ROI analysis

Required Skills:

• Comfortable working in a team environment as well as independently and possess a sense of accuracy and urgency in completing assignments.

• Strong results oriented team player with an eagerness for driving cross functional collaboration

• Ability to collaborate across teams in all levels of the organization with strong interpersonal skills
• Adept at partnering with stakeholders to understand their processes and working with them to collaborate on solutions.
• Ability to manage multiple assignments simultaneously with a high level of autonomy
• Flexibility and adaptable personality to handle shifting needs, evolving priorities and urgent situations that arise
• Detail orientation with strong organizational skills
• Ability to learn and apply new concepts quickly
• Ability to meet tight deadlines
• Ability to formulate and express ideas clearly and effectively in verbal and written presentations
• Ability to tolerate stress

• High technical acumen, ability to quickly learn new systems and technologies
• Strong written and verbal communication skills, including ability to facilitate meetings, effectively lead
• Ability to influence both horizontally and vertically within the organization
• Excellent organizational skills and ability to work independently

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at [email protected]

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Claims/Operations
• Pay Type Salary

Apply Now