Business Transformation Consultant: IT Service Process

Introduction
At IBM we know that transformation drives change and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
Business Transformation Consultants work at the intersection of technology people and process helping clients transform how they conduct business to cope with shifts in the market and more closely align them with their business strategy and vision. You will develop an understanding of client processes goals and objectives to define their future state and the path to get them there. You will help your clients understand the modernized technologies and how those technologies can fulfill their needs and vision.

In this role you will:

• Communicate with client to gather client’s business processes functional and non-functional requirements and workflows and design system architecture and roadmap that meet the needs
• Manage and track changes to system requirements throughout the development testing and maintenance life cycle maintaining accurate documentation at all times
• Review and edit requirements specifications business processes and recommendations related to proposed solution
• Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
• Maintain continuous communication with client and developers throughout project lifecycle to ensure final product meets requirements and expected outcomes of the client

Required Technical and Professional Expertise

• Bachelor degree or above in Engineering Information Technology Business or other related fields
• At least 5 years or above Business Analyst or System Architect working experience in Banking/Financial industry
• Consulting skills ability to work directly with clients
• Good communication and interpersonal skills
• Fluent in Chinese reading listening writing and speaking

Preferred Technical and Professional Expertise

• Experience in mainstream application framework open source packages
• Actual participating in agile project environment especially Scrum process