Buyer's Agent Associate

Company Description

In 2021, two powerhouses in the Australian mortgage industry, Aussie and Lendi, merged to form Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done differently for customers and brokers alike.

Since the day we came together, we’ve been dedicated to changing the way Australians experience property lending - for good. Today, we’re the #1 branded retail distributor of home loans in Australia, but this is just the beginning. We’re a brand on a high growth trajectory, committed to helping Australians achieve their property dreams, while supporting our brokers and team members to build successful careers in the process.

Job Description

Job Description: As a Buyer’s Agent Associate, you will play a crucial role in managing our new lead customer pipeline and delivering the Aussie Homes - Buyer’s Agent value proposition. Your responsibilities will include:

• Lead Management: Qualify leads based on their readiness to engage a Buyer’s Agent, ensuring they have a loan approval in principle (AIP) or high approval confidence and the necessary deposit size.

• Service Alignment: Match customers with the appropriate service offering and the right Buyer’s Agent to meet their needs.

• Appointment Scheduling: Arrange meetings with Aussie mortgage brokers for customers who do not yet have an AIP.

• Contract Management: Submit Customer Contracts through DocuSign for Buyer’s Agent engagements.

• Payment Processing: Handle the initial service fee submission through STRIPE.

• Consultation Coordination: Set up initial consultation appointments between the Buyer’s Agent and the customer(s), establishing the main channel of communication.

• Buyer’s Brief Activation: Activate the Buyer’s Brief on mobile for customers to log in and complete before their initial consultation.

Qualifications

Requirements:

• Proven experience in sales.

• Strong organizational and communication skills.

• Ability to manage multiple tasks and prioritize effectively.

• Property experience in advantageous.

• Customer-focused mindset with a passion for helping people find their dream homes.

Benefits:

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• Supportive and collaborative team environment.

• Flexible working arrangements.

Additional Information

WHAT’S IN IT FOR YOU?

If you have aspirations of becoming a mortgage broker or building a career in the finance industry, then this is the role for you! The experience you gain in this role provides the perfect stepping stone to mortgage broking, and some of our most successful brokers made their start as Associates.

As an Associate, you:

• have the ability to take control of your earning potential, with a base salary and results-based bonuses paid weekly

• will have legitimate opportunities for career progression, whether that’s as a broker or into another role in our wider business

• receive best-in-class sales training, a dedicated mentor, and have the opportunity to learn from (and enjoy some healthy competition with) your peers on the sales floor

• will belong to a family of over 1300 brokers and 600 team members - which means lots of smart, successful people for you to connect with!

• Our mantra is ‘we’re stronger united' and we offer regular social events and professional networking opportunities

We are a 2024 Circle Back Initiative Employer.

If you’re ready to start a meaningful career in the mortgage and finance industry, then we’d love to hear from you. Click apply and start your journey as an Associate with Lendi Group today.

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