Call Center Representative

AtBrandnest, we innovate marketing strategies, enhance customer experiences, and manage businesses efficiently, all while providing exceptional online support for our clients in Austin and beyond. Job Summary We are seeking a dedicated and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be the voice of BrandNest. You’ll assist customers with general inquiries, appointment scheduling, and product or service support. This is an entry-level position with full training provided ideal for someone with strong communication skills and a passion for helping people. Duties • Handle inbound and outbound calls in a professional and timely manner • Provide accurate information about products, services, and events • Assist with order processing, scheduling, and resolving customer concerns • Maintain detailed records of customer interactions in the database • Follow call scripts and company procedures • Collaborate with team members and managers to meet daily goals Qualifications • High school diploma or equivalent • Excellent verbal communication and listening skills • Basic computer skills and ability to navigate multiple systems • Friendly and patient demeanor • Previous call center or customer service experience is a plus (not required) Join our team as a Call Center Representative where your contributions will make a difference in the lives of our clients! Job Type: Full-time Pay: $20.86 - $25.12 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person