Call Center/Customer Service Representative

We are hiring immediately for Call Center Representative/Customer Service Reps!

The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to customers while navigating and entering account information). Work from home 

Your daily responsibilities include:

Assist our customers with their order or help with troubleshooting their products.

Make follow-up calls or write follow-up emails as needed.
Answer basic customer service calls from customers that have already purchased (checking status of their orders and basic product troubleshooting).

Processing and documenting orders from customers.

Provide customers with an outstanding experience by professionally responding to their communications effectively and in a timely manner.

Work effectively and seamlessly as a member of a team, present a solid One Team, Customer First attitude with each interaction.

Review and manage orders entered via a Robotic Process Automation Portal for accuracy.

Ability to manage and respond to a large volume of email in a professional and timely manner.

Ability to work in a fast-paced high volume environment in a professional manner.