Campaign Operations Associate

Ibotta is seeking a Campaign Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance. 

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office, (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

What you will be doing:

• Manage setup, QA, and launch of all components in the application

• Communicate and collect cross-departmental feedback to align on best practices and procedures 

• Anticipate issues and provides alternative methods of setup or delivery

• Stay up to date on internal system changes and updates/educates impacted departments effectively

• Perform pre-launch QA of hundreds of UPCs per week to ensure total accuracy of setup

• Identify, analyze, and help fix technical problems alongside Engineering and Product teams

• Work closely with Analytics department to target content to unique segments of consumers

• Prepare standardized quality audit reports by collecting, analyzing and summarizing campaign setup and billing information to drive superior client services

• Identify error trends and work cross-functionally with other departments to implement procedures to mitigate errors, or build tools that will reduce Ibotta’s operational costs

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere 

What we are looking for:

• 1-2 years of experience ideally in a process driven role

• Associates or Bachelor’s Degree preferred

• Technical Skills: G Suite, Excel, Attention to detail

• Eagerness to learn a variety of technical systems thoroughly and efficiently

• Ability to collaborate cross-departmentally to mitigate and troubleshoot issues

• Ability to match client’s business requirements with internal product capabilities

• Strong desire to learn and navigate internal technical systems effectively

• Ability to adapt to changing environment – responsive when priorities change and able to pivot workflow accordingly