Candidate Experience Hiring Specialist

Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

2020 Companies is now interviewing for a full-time Candidate Experience Specialist!

Pay: Hourly + Commission

Schedule: Monday - Friday

About the Job

The Candidate Experience Specialist will conduct final interviews, make hiring decisions, and be the main point of contact for new hires from interview to training completion. The ideal candidate is a relationship-builder who understands and appreciates the value of the relationship with candidates and potential employees. In this role, the onboarding specialist is responsible for providing support and direction during the onboarding and orientation process, will facilitate 1-on-1 and group meetings with new hires on a recurring cadence, and provide reporting of retention and development to each new hire's leadership team. It is important in this role to demonstrate company culture and values throughout orientation by maintaining positive relationships, demonstrating efficiencies, and creating an open line of communication.

What's in it for you?

• Remote Opportunity - Work from your home office
• Hourly + Commission
• Next day pay on-demand with DailyPay
• Equipment Provided
• Eligible for Benefits and 401K
• Paid Time Off
• Paid Holidays
• Mobile Reimbursement
• Scholarship Opportunities
• Employee Assistance Program

Job Description:

Selection

• Ensure job ads are posted and sponsored on appropriate job boards
• Conduct interviews and make the hiring decisions
• Partner with the analytics team to verify the candidate resides in the ideal market location
• Contribute to a positive candidate experience by acting as a candidate advocate

Pre-Boarding

• Expeditiously review and move candidates through the necessary pre-boarding steps
• Follow up to ensure completion of screening and I9
• Review candidate eligibility for contingent hiring and submit to Onboarding
• Coordinate training dates with field management
• Ensure new hire credentials are issued and received before training
• Aid in reducing new hire turnover
• Offer a concierge service and new hire onboarding process until the person is completed with training and then passed to the direct manager
• Meet with new hires to outline training modules
• Audit and follow up on course completion within the new hire's first days of employment
• Facilitate orientation training calls for field behaviors, strategy, and expectations
• Report on new hire performance to the field leadership team
• Conduct regular touch-base calls with the new hire team throughout NHO
• Administer NHO sentiment survey and partner with the training team for process improvements

Other

• Create an intake form for each new requisition; obtain unique market knowledge from field management

• Maintain documentation via spreadsheets and required platforms throughout the entirety of the process
• Perform all other duties as assigned

Performance Measurements:

• Recruiting metrics
• Performance and quality of hires as related to associate productivity and tenure
• Manager satisfaction with candidate pool quality and support
• Demonstrate effective and thorough knowledge of client(s)
• Professional and effective communication with external client(s), internal stakeholders and candidates

Qualifications:

• High School Diploma or equivalent required
• 1 - 2 years of relevant experience in recruiting, sourcing, onboarding, and field management
• Passion for improving candidate, hiring manager, and recruiting team experience
• Proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently
• Passion for improving candidate, hiring manager, and recruiting team experience
• An uncommon balance of creativity and drive, along with interpersonal savvy and basic analytics
• Proven ability to consistently and positively contribute in a high-paced, changing work environment as well as the ability to prioritize multiple functions and tasks and manage work time efficiently

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020's Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.