Capture Manager

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready.

Our Culture

WPS' Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

From 2021 to 2023 WPS Health Solutions has been recognized for several awards including:

• Madison, Wisconsin's Top Workplaces
• USA Top Workplaces and the cultural excellence awards for Remote Work and Work-Life Flexibility
• Achievers 50 Most Engaged Workplaces® with the further honor of Achievers "Elite 8" winner in the category of Culture Alignment
• DAV Patriot Employer
• VETS Indexes 4 Star Employer

Role Snapshot

Our Capture Manager will be a high energy and innovative individual contributor who will assist the Federal Business Development area by taking all vetted opportunities which WPS is pursuing and in an organized fashion, begin the capture process. This individual will work directly with our Director of Federal Strategy and Business Development to ensure that WPS is addressing all areas of the Federal procurement process. WPS follows the Shipley method of Capture Management including that of identifying the opportunity, assessing the environment, devising, and implementing winning strategies orientated toward capturing new federal business. The main focus will be on federal healthcare; the Centers for Medicare and Medicaid (CMS), Defense Health Agency (DHA), Veterans Affairs (VA), & IHS, but not limited to any specific agency where WPS solutions fill a government gap. This role will have high exposure and interact with our executive leadership team.

Your primary focus will be to:

• Lead, gather information, develop slides, and facilitate the Gate Review process and meetings.
• Create the capture plan for qualified opportunities to include:
  • Managing bid strategy definition
  • Assisting the Finance Team to determine competitive proposal pricing
  • Aligning the solution to customer requirements
  • Assisting with identification of our Probability of Win on all new opportunities
• Collaborate with the Proposal Team to execute the bid strategy and support the development of compliant, compelling, and solution-focused proposals.
• Develop and sustain relationships with key stakeholders in federal healthcare agencies to understand their strategic focus, pain points and future opportunities.
• Develop and sustain relationships with the broader federal health business community to facilitate identification of potential partnerships.
• Update the CRM regularly.
• Engage in continuous process improvement with the Business Development Team through development and refinement of internal processes.

How do I know this opportunity is right for me? If you:

• Have a strong understanding of the federal government's procurement lifecycle, Requests for Proposals/Information/Quote, Sources Sought, unsolicited proposal responses, and capability statement development.
• Have excellent collaboration and communication skills.
• Enjoy providing ongoing assessment of market position and competitive trends across businesses.
• Like competitive intel gathering including that of customers, opportunities, partners, and potential competitors' information.
• Have experience in creating, leading, and gathering consensus Gate Reviews.
• Can take capture output/decisions and lead the messaging to the proposal team as well as participate in color team reviews.
• Enjoy developing capture plans and win strategies for specific opportunities.
• Have overseen creation of financial models and business cases/plans.
• Like to support bid and proposal teams on government proposals.
• Enjoy the challenge of juggling multiple projects of different sizes and scopes in a changing environment.

What will I gain from this role?

• Ability to shape the WPS capture management strategy.
• Support and experience solutioning with the corresponding business unit, performing SWOT and risk analyses.
• Work in a dynamic environment that does not fear change and is actively pursuing transformation.
• Ability to continuously innovate, stretch boundaries, and continually seeks out new ways to solve tough problems in a very complex business environment.
• Experience growth and a deep understanding of capture management in a high-volume health insurance and government payer organization.
• See your impact on the business and have the opportunity to contribute in a highly visible role at both a strategic and tactical level.
• Work in a continuous performance feedback environment
• Work in an environment that serves our nation's military, veterans, Guard and Reserves along with their families

Minimum Qualifications

Professional Level:

• 5+ years of related work experience
• Bachelor's Degree in related field or equivalent post high school and/or related work experience
• An understanding of various stages of a federal procurement (RFI, RFP, Pre-Solicitation, Sources Sought, etc.)

Senior Level:

• 8+ years of related work experience
• Bachelor's Degree in related field or equivalent post high school and/or related work experience
• An understanding of various stages of a federal procurement (RFI, RFP, Pre-Solicitation, Sources Sought, etc.)
• Experience working in CRM tools

Preferred Qualifications

Professional Level:

• 7+ or more years of federal government experience, preferably in healthcare
• Experience with Shipley concepts
• Experience with the Centers for Medicare and Medicaid (CMS), Defense Health Agency (DHA), Indian Health Services (IHS), Veterans Affairs (VA) or Department of Defense (DoD)
• Experience working in CRM tools

Senior Level:

• 10+ years of federal government experience, preferably in healthcare
• Experience with Shipley concepts
• Industry certification such as Shipley, APMP, or other
• Experience with the Centers for Medicare and Medicaid (CMS), Defense Health Agency (DHA), Indian Health Services (IHS), Veterans Affairs (VA) or Department of Defense (DoD)
• Working knowledge of the federal procurement processes and Federal Acquisition Regulations (FARs)

Salary Range

$110,000 - $150,000The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills experience and may fall outside the posted range.

Work Location

This role is open to remote work for this opportunity in the following approved states:Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

Remote Worker Requirements

For remote position, employee is required to meet remote worker requirements, including a designated work station, a wired (Ethernet) connection to the network, and a minimum of 10Mbps downstream connection with at least 1Mbps upstream (can be checked at https://speedtest.net)

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health, dental insurance, Teladoc starts DAY 1
• Review additional benefitshere

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)