Card Operations Analyst

Choose your next journey with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference.
Don't meet every single requirement? Here at Millennium, we believe there is NO "PERFECT" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture
HOW YOU WILL SOAR:
The Card Operations Analyst is responsible for member (cardholder) and/or employer level implementations, maintenance, and troubleshooting. The incumbent will coordinate with Member Services and Client Services for issue resolution, training opportunities and custom projects.

• Member (cardholder) and/or employer issue resolution through card processor system updates or PayFlex Help Desk tickets. Recognize trends and report to the Card Operations Manager.
• Handle custom employer setups and custom collateral in the card processor system.
• Provide Card Process Training for Member Services and Client Services teams.
• Request and administer custom reports and processes for specific employers upon request.
• Lead and/or participate in one time member (cardholder) level updates.
• Other duties as assigned.

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• No degree required
• 1-3 years of applicable experience
• Excellent analytical skills with a proactive nature
• Strong organization skills with a drive to meet deadlines
• An affinity for accuracy and efficiency
• Proficiency in Microsoft Excel and Outlook
• Strong verbal and written communication skills

MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.
We have been recognized for our tremendous growth on lists, such as Crain's Fast 50 and Inc. 5000, as well as our dedication to our customer's wellbeing receiving the 2021 Gallagher Best-In-Class Employer and the 2020 Greater Oak Brook Chamber of Commerce Exceptional Service Award.