Card Operations Manager

Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real world by powering card transactions cross-border payments B2B purchases remittances and more. We partner with fintechs neobanks and institutions to help them launch solutions that are global inclusive and efficient.

You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech crypto and SaaS including Sapphire Ventures Norwest Galaxy Ventures Lightspeed Khosla and several more. If you're curious bold and excited to help shape a borderless financial future we'd love to talk.

We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse international audiences we serve. We hire people who stay agile as the tide ebbs and flows fix what's broken without waiting chase trends before they peak and remember to have fun through it all.

Rain is looking for an operationally minded detail-oriented Card Operations Manager to own the workflows and compliance requirements that keep our physical card programs running at scale. You'll sit at the intersection of our internal teams clients card networks (e.g. Visa) and manufacturing partners – bridging product engineering and the real-world experience of every cardholder. This is a high-ownership role for someone who can manage complexity across multiple programs simultaneously bring structure to ambiguity and act as a trusted strategic partner to clients and vendors alike.

• Own physical card program operations end-to-end – work directly with card manufacturers processors payment networks and key vendors to monitor performance drive continuous improvement and resolve escalations with urgency and precision.

• Lead manufacturer implementations – partner closely with Head of Card Network Operations to drive onboarding of new card manufacturers and expand functionality with existing manufacturers to ensure capabilities meet evolving program needs.

• Be a strategic partner to clients – guide partners through card requirements own onboarding timelines for new card programs and ensure every launch lands on time and on spec through rigorous project management.

• Keep the machine running – manage end-to-end physical card billing operations and support reporting requirements from third-party vendors.

• Drive visibility and accountability – maintain project trackers run weekly vendor syncs and deliver regular status reports that keep cross-functional stakeholders aligned and informed.

• 4–7 years of experience in card operations payments operations or a related fintech/financial services function

• Deep familiarity with physical card issuance card network rules (Visa Mastercard) and card manufacturer relationships

• Exceptional project management skills – you can hold many threads at once without dropping any

• A clear confident communicator who can hold vendors accountable and guide clients with authority

• Someone who thrives in ambiguity moves quickly and builds process where none exists

• Experience working cross-functionally with engineering and product teams is a strong plus

• Bonus: exposure to stablecoin or crypto-native card programs

Things that enable a fulfilling healthy and happy experience at Rain:

Unlimited time off 🌴Unlimited vacation can be daunting so we require Rainmakers to take 10 days minimum for themselves.

Flexible working ☕ We support a flexible workplace if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.

Easy to access benefits 🧠For US Rainmakers we offer comprehensive health dental and vision plans for you and your dependents as well as a 100% company subsidized life insurance plan.

Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.

Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.

Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission we issue a card for our team to utilize the card for testing.

Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes massages acupuncture - whatever recharges you!

Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other strengthen our relationships and build a common destiny. Expect team and company offsites both domestically and internationally.

What We Do

Our technology makes it easy for companies—from fast-growing startups to global fintechs—to integrate stablecoins into their products platforms and payment flows. Whether they’re launching a credit card program enabling cross-border payments or embedding wallets Rain builds the tools to do it fast flexibly and compliantly. We’re built for the next generation of global finance. Our infrastructure combines the stability of trusted payment networks with the power of Web3—multi-chain support 7-day-a-week settlement and seamless stablecoin interoperability. We help companies unlock real-world use cases for digital assets without the regulatory headaches or crypto complexity. Rain is a Visa Principal Member and is trusted by over 130 organizations worldwide. We’ve processed hundreds of millions of dollars in transactions across 150+ countries—and we’re just getting started. If you’re excited about building the future of payments we’re always looking for more Rainmakers to help us make money move—instantly globally and securely.

Why Work With Us

Rain is building frontier fintech at a moment of real regulatory clarity which has unlocked a massive new market for stablecoins. Backed by top institutional and crypto-native investors we’re a lean team with a big mission. All Rainmakers take on real ownership tackle complex problems and have fun doing it.

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