Card Operations Specialist - REMOTE

Jobgether · Canada

Company

Jobgether

Location

Canada

Type

Full Time

Job Description

Team: General

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Card Operations Specialist - REMOTE. In this role, you will play a crucial part in ensuring the smooth execution of card support services. You will be responsible for supporting the TSYS Loyalty Platform, overseeing system stability, operational accuracy, and effective program execution. Additionally, your expertise will drive improvements across card operations, directly contributing to customer satisfaction and operational excellence. Collaboration with various teams will be essential to manage risks and enhance service delivery effectively. This role can be performed remotely, providing flexibility while maintaining productivity.

Accountabilities

  • Serve as primary operational support resource for the TSYS Loyalty Platform (TLP).
  • Monitor daily platform activity to ensure transaction accuracy, data integrity, and system performance.
  • Troubleshoot platform issues and coordinate resolution with TSYS and internal technology partners.
  • Execute monthly First Line of Defense (FLOD) control testing in accordance with risk and compliance requirements.
  • Analyze operational data, reports, and trends to identify performance issues and improvement opportunities.
  • Communicate operational issues, platform updates, and control findings clearly and professionally.
  • Requirements

  • Bachelors Degree in Business, Finance, Information Systems or related field OR equivalent work experience.
  • At least 5 years of experience in financial services operations, card operation, or platform support with TSYS.
  • Strong understanding of card operations and transaction processing systems.
  • Experience in banking and/or card payments.
  • Working knowledge of operational risk management and control frameworks.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Benefits

  • Competitive salary with opportunities for incentives.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) matching program.
  • Paid Time Off and paid holidays.
  • Tuition reimbursement and professional development support.
  • Employee assistance programs and wellness initiatives.
  • Apply Now

    Date Posted

    03/20/2026

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