Care Coach Connect Medical Assistant - Highland Village Flower Mound Coppell and Lewisville areas

• Performs all duties within the scope of a Certified Medical Assistant (Items included are provider supervised procedures injections diagnostic testing phlebotomy)
• Coordinates healthcare screening results as directed by providers company standards and policies
• Travels with provider to patient homes mobile units and other locations within the NTX Market and surrounding NTX Market to support the delivery of (departmental) services in the community setting
• Performs and completes all quality program health screenings per required metrics
• Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted
• Records patient care documentation in the medical records accurately and in a timely matter according to company policy
• Reviews all medical information test results and suvey questions prior to the patient leaving to ensure all information is captured
• Ensuring that supplies are available stock is inventoried log data is accurate and supplies are rotated. Follows up with discrepancies
• Presents abnormal results to the provider promptly to ensure there is not an emergent condition that needs immediate attention
• Post visit preparation of the clinical team charts for faxing filing and forwarding to the PCP offices
• Responsible for ensuring the completion of compiling results and entering chart noted prior to visit. This includes but is not limited to pull hospital records lab results specialty notes and etc.
• Ensures that follow up appointment dispositions are documented in CDSS and completed In eCW
• Reviewing and ensuring that post visit recommendations from provider are completed such as prescriptions and referrals
• Maintains patient confidentiality of all materials handled within the department as well as proper release of patient information at all times
• Maintains certifications (MA and CPR) and quality control standards
  Promotes positive work environment
• May assist other members of their team with coordination of work
  Performs all other related duties as assigned
• Operates diagnostic equipment (cannot interpret tests) assists in removal of staples from superficial wounds changes wound dressing and obtains cultures administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary performs EKGs. Performs quality control checks on equipment
• Ensuring Specialist/Home Health/DME referrals are entered and followed up in a timely matter
• Assisting in development of Plan of Care paperwork for the assigned Advanced Practice Clinician to review

• High school graduate or GED equivalent
• Current nationally recognized Medical Assistant certification or registration or must obtain the designation within 90 days of employment hire date
• Current CPR certification or must obtain certification within 30 days of employment hire date
• Demonstrated basic computer literacy
• Proven knowledge of medical terminology
• ICD-10 and CPT coding experience
• Proven ability to react calmly and effectively in emergency situations required and assume a leadership role until higher level clinician can arrive on the scene
• Proven ability to travel frequently within assigned market
• Proven ability to be flexible and adaptable to change
• Access to reliable transportation for daily travel to various clinics as assigned
• Valid driver's license and current automobile insurance
• Ability to travel approximately 80% of the time to meet with members in their homes the hospital or long-term care setting including overnight travel
• This position requires Tuberculosis screening as well as proof of immunity to Measles Mumps Rubella Varicella Tetanus Diphtheria and Pertussis through lab confirmation of immunity documented evidence of vaccination or a doctor's diagnosis of disease

• Graduation from an accredited Medical Assistant program
• 3+ years of experience as a Medical Assistant or a combination of 5+ years of non-certified medical assistant experience and certified medical assistant experience
• 1+ years of related experience in a medical setting
• Proven good communication and customer service skills
• Bilingual (English/Spanish)

• Ability to lift up to 50 pounds
• Ability to push or pull heavy objects using up to 100 pounds of force
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate equipment and/or machinery
• Ability to receive and comprehend instructions verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids

What We Do

Optum part of the UnitedHealth Group family of businesses is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum we support your well-being with an understanding team extensive benefits and rewarding opportunities. By joining us you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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