Carrier Relations Manager

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital cloud and real-time business environment.

As a wholly-owned subsidiary of Ericsson Vonage is breaking new ground and pioneering an exciting new category. Together with Ericsson we are shaping the future of communications and redefining the value of CPaaS for enterprises app developers and Communication Service Providers (CSPs aka Telecom Providers) by exposing and delivering advanced network capabilities from within the 5G network to drive new innovative applications and bring future use cases to life today.

Why this role matters

The Global Carrier Team which sits within the Vonage Carrier Management Team is responsible for driving new connectivity globally.

A newly created role with multiple stakeholders and expectations of quick market acceptance and growth the successful candidate must have mastery of a range of leadership and individual contributor skills to drive the growth of advanced network APIs.

We seek to recruit an experienced Carrier Relations Manager (Global International accounts) to join the team. This person will ensure we have the best network connectivity to drive our customers’ success. This hands-on role enables Vonage to deliver the high quality and breadth of service our customers expect. Be a central part of building out a new strategic connectivity roadmap at Vonage.

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What you'll do

• Create own and lead the plan for global international coverage ensuring Vonage has the best connectivity products and services to meet our customers' needs.

• Collaborate with CSP project teams business development sales marketing operations and product teams to fully understand the market requirements.

• Build new connectivity with Carriers and Partners across network services and next-generation API's.

• Build and maintain strategic relationships with key carrier partners.

• Position Vonage as the partner to work within the carrier community through industry engagement thought leadership and partnership.

• Alignment and collaboration with Vonage legal team to sign agreements with CSPs.

• Work with the Vonage Product Team to develop new API operating models.

What you'll bring

• Knowledge of Carrier Relations and an ability to collaborate with internal and external stakeholders.

• Experience leading complex commercial projects involving extended virtual teams.

• Knowledge of the cloud communications industry and API business.

• Excellent communication skills - communicating at all levels including external conferences on behalf of Vonage.

• Broad knowledge of how the market is regulated operated and managed.

• Experience working directly with Carriers (CSPs) globally.Fluent in English language skills.

• A problem solver that is results-driven and builds a sense of team.

What's in it for you

In addition to providing exciting work career advancement opportunities and a collaborative work environment Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions departmental needs or geographic location.

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