Case Management Representative Chandler Occupational Health Clinic

Primary City/State:
Chandler, Arizona

Department Name:
Business Office-Occ Med

Work Shift:
Day

Job Category:
Clinical Care

Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you.

Schedule: Monday through Friday from 7:30am to 4:30pm. No Weekends!

Day to day:

Banner Occupational Health Clinics are medical clinics specializing in worker's compensation injury care, drug testing, alcohol testing, physical examinations, Department of Transportation exams and Occupational Safety and Health Administration (OSHA) mandated exams. Employers and employees alike benefit from reduced absenteeism and turnover, increased productivity, morale and job satisfaction and are less likely to become sick or injured.

POSITION SUMMARY
This position coordinates care of Occupational Health cases across the continuum of care to achieve optimal clinical and financial resource outcomes. As a resource to facilitate that care, this position will use the company's occupational health protocols and act as a liaison between providers, ancillary referral services (physical therapy, radiology, laboratory, specialty referrals), contract employers, worker's compensation insurance carriers and outside service providers. The purpose of this position is to promote quality and cost effective patient care through integrated data management and communication with all affected parties.

CORE FUNCTIONS
1. Communicates continually with patients, other departments (clinic managers, providers, worker's compensation, risk mgmt, human resources), contract employers, referral network providers and worker's compensation carrier case managers to ensure that appropriate plans and protocols are being followed and that the patient is discharged from care with a timely and appropriate return to work status.

2. Maintains current open and discharged case files in internal computer database.

3. Monitors and tracks all referral activities within the company's ancillary and specialist referral network.

4. Reports drug screen results to employers and records results in database.

5. Works under general supervision. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, human resources, medical staff, and all other members of the interdisciplinary health care team. External Customers: Designated contacts of external employers, insurance providers, county and governmental agencies, case managers, medical care providers, ancillary care providers, and medical supply companies.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

The position requires a proficiency level typically achieved with 3 years experience in healthcare as a Nursing Asst, Medical Asst, Health Unit Coordinator, Patient Care Tech, Patient Billing, etc.

Requires an understanding of medical terminology. Must demonstrate effective communication skills, human relations skills, strong organizational and time management skills and flexibility in responding to multiple demands.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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