Case Manager

This position is eligible for American Rescue Plan Act (ARPA) funds which includes a one-time $750 sign-on bonus payable after the completion of 90 days of employment as well as a monthly stipend of up to $694.50 which is based upon the hours worked in the previous month for as long as the funds are guaranteed by the State.
What You’ll be Doing
The Case Manager in our Residential Services Program will provide appropriate role modeling in a trauma-informed therapeutic environment that promotes the physical, mental, and behavioral health of each resident and assists them in developing life skills. The Residential Services Case Manager works as a part of a collaborative trauma informed therapeutic team, establishing open communications and support among co-workers, and provides case management services support and advocacy for adolescents.
Your Main Priorities
• Provides care coordination for all youth in the program related treatment team meetings, mental health, health, dental and all necessary appointments.
• Participates in youth interviews, intakes, and schedules treatment team meetings for each youth.
• Communicates with all key stakeholders regarding youth updates and coordination of care.
• Documents all communication with providers in EMR pertaining to youth status and interactions.
• Cultivates a trauma-informed environment by understanding the short and long-term impacts of trauma and neglect. 
• Responds to residents and their family/caretakers with the consideration of empathy, sensitivity, respect, and maintain trauma-sensitive language and approaches. 
• Collaborates as a member of the team of therapeutic staff in promotion of residential philosophy and program protocols. 
• Ensure active engagement in day-to-day structured and unstructured recreational activities, psycho educational groups, regular resident house meetings, and life skill development and maintenance. 
• Implements crisis intervention techniques in accordance with policy and procedures, and agency training; ensures non-violent physical interventions are used only as appropriate (i.e., client is immediate risk to self or others). 
• Maintains positive and professional interactions with program partners and within the community (i.e., parents, police departments, DCYF, child advocates, etc.). 
• Transports clients according to state and agency transportation policies. 
• Other duties as assigned.
Qualifications
• Associate degree in social work, human services, or related field required; bachelor's degree in social work, human services, or related field preferred. 
• Minimum of 6 months' experience in human services, preferably with children and/or adolescents. 
• Experience working in a group home setting is preferred. 
• Ability to communicate and effectively interact with a diverse population. 
• Bilingual in Spanish strongly preferred.
• Strong organizational and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Must have a valid driver’s license and auto insurance.
• Must be able to authorize Child & Family to complete Motor Vehicle Record check.
• The ideal candidate will be required to meet all pre-employment requirements such as background checks and medical clearances.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action 
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve. 
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. 
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experiences by marginalized communities such as BIPOC, people with disabilities LGBTQ+ communities and others. 
o Demonstrate the ability to successfully deliver culturally responsive services.