Case Manager

Job Description

Company Overview

The Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial day support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder. Our work helps to decrease psychiatric hospitalization and provide stabilization of individuals with less intervention in the community. By providing daily routine and structure in a safe environment, each individual is able to achieve their best and improve their quality of life.

Position Summary

As a case manager with Hope, Unity, and Freedom (H.U.F.) Center, you are provided the opportunity to make a difference in the daily functioning of adults in need. Case managers use psychosocial day support and interventions to assist adults in their care to meet the goals and outcomes designed by the individuals, the treatment teams, and you, the case manager. Case managers are the primary support system for those in their care while at the H.U.F. Center, improving the lives of those around them daily.

Role Qualifications:

• Graduated with a bachelor’s degree from an accredited college or university with a focus on Social Work, or a related field, and one year of previous documented experience with mentally impaired or intellectually disabled population.
• Must currently hold a Qualified Mental Health Professional - Adult (QMHP-A) or Child (QMHP-C) certification. If applicable, can hold a Qualified Mental Health Professional – Trainee (QMHP-E) certification.
• Must be able to complete and pass: a CPR/First Aid certification; Handle with Care physical and/or verbal intervention training; annual tuberculosis (TB) screening test; and clear a criminal background and central registry check.
• Must have a valid Virginia Driver’s License.
• Strong and assertive personality
• Excellent verbal and written communication; required to complete documentation

Position Responsibilities:

• Provide ongoing case management services to assigned clients.
• Comprehensive documentation of interventions, services and behaviors that each client exhibits in relation to the Individualized Service Plan (ISP).
• Facilitate psychosocial and psycho-educational interventions to individual clients
• Establish referral networks with other agencies to ensure comprehensive care.
• Attend weekly support team meetings with management.
• Coordinate treatment teams and completes all discharge, planning, monthly and annual reports for full client caseload.
• Assist in the completion of Activities of Daily Living (ADL)/Independent Activities of Daily Living (IADL) personal care for clients
• Advocate for clients on caseload; recommend appropriate services or level of care as needed.
• Transport clients to community activities after successful completion of vehicle training.
• Be willing to work with a volatile community, occasionally dealing with physical confrontations, bodily functions, etc.
• Perform other related duties as assigned by the Executive Director or immediate supervisor.
• During the COVID-19 pandemic, it is required that all employees wear pre-approved masks as designated by the CDC guidelines, including surgical masks, KN95 masks, or N95 masks.

Benefits and Perks

• Heath, Vision and Dental Benefits, Life Insurance, Paid Time Off, 401K, Pet Insurance, Tuition Reimbursement, and more!

Reports to: Program Manager