Cash Applications Supervisor

Stryker · Alajuela, Costa Rica

Company

Stryker

Location

Alajuela, Costa Rica

Type

Full Time

Job Description

Why finance at Stryker?

Are you looking for a profitable and growing company with a great culture and reputation?Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!

Essential duties & responsibilities: (detailed description)

  • Responsible for managing the performance of the team in terms of cash application and Unapplied Cash.
  • Engage and supervise the team under their scope.
  • Lead Tier 1 of Daily Huddle and escalate any major issues to Tier 2.
  • Assist in developing training materials for a newly created team
  • Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities
  • Perform all activities related to the receiving of payments (checks, EFT), and application of payments to customer accounts.
  • Ensure high-quality interactions with internal and external customers.
  • Act as a key point of contact within the cash application processes for external customers
  • Partner with customer facing teams, building strong relationships with both internal and external customers
  • Coordinate with other Invoice to Cash team leads to ensure strong working relationships and well defined handoffs between teams
  • Contribute to accurate customer master data elements
  • Provide regular updates to SSC management of KPI's, analysis and trends
  • Work with Internal and external audit teams to review and enforce policies
  • Performs other related work as assigned by management

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Education & special trainings:

  • University degree in Business Administration, Finance, Accounting, or other related areas is a must
  • Fluent spoken and written English; B2+ as minimum , C1 desired
  • Intermediate to advanced skills on the MS Office Suite
  • Oracle and SAP systems knowledge is a big plus

Qualifications & experience:

  • 6-8 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems. Have working knowledge of collections related laws.
  • 2-3 years of experience leading teams

Physical & mental requirements:

  • Ability to work well with cross-functional teams and multi-task
  • Excellent communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
  • Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
  • Computer or technical knowledge
  • Effective problem-solving skills

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

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Date Posted

01/23/2025

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