Cash Posting Specialist

Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America's largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.

Connect America has been recognized as one of Philly Happening's Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today's Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at www.connectamerica.com.

Responsibilities:

• Posting electronic and manual payments based on explanation of benefits (EOBs) from insurance companies, government agencies and subscriber payments in an accurate and timely manner.
• Posting all payments to payer / subscriber accounts.
• Processing electronic payment requests.
• Locating and exporting 835 electronic remittance files in preparation of posting.
• Posting all non-EDI payments, contractual allowances, rejection codes, deductibles, and co-payments.
• Resolving any errors after posing payments and reconciling cash posted
• Daily balancing and cash posting auditing
• Complete daily and month end reports of daily cash receipts and daily cash journals
• Identify short/overpays and notify leadership team of inaccurate payments
• Work zero pays and denials and forward to appropriate revenue cycle teams for corrections
• Updating and maintaining all logs and spreadsheets used for reconciliation
• Identifying credit balances at time of posting and submit refund request for approval.
• Posting approved adjustment transactions timely and accurately.
• Maintaining or exceeding established productivity goals and quality standards.
• Continually keep abreast of technology changes, payer specific billing changes, and medical practice standards through ongoing training and self-directed research
• Additional functions as deemed appropriate
• Qualifications
  • High School Diploma/GED required. Bachelor's Degree preferred.
  • 3+years of payment posting experience, preferably in Revenue Cycle
  • Knowledge of payer specific billing requirements
  • Must know and have the ability to read an EOB
  • Experience in navigating clearinghouses
  • Highly organized and able to track workflows through various tools
  • Proficiency in Microsoft office required
  • Excellent time management skills, with the ability to be productive and meet deadlines
  • Strong written and verbal communication
  • Following guidelines/instruction with strong attention to detail
  • Ability to work in a fast-paced, technical, cross-functional environment
  • Excellent analytical, problem solving and organizational skills
  • Excellent customer service etiquette.
  • Ability to navigate through a variety of computer applications simultaneously.
  • Proficiency in oral and written communication skills.
  • Coachable, with a productive response to constructive feedback.
  • Positive, respectful attitude and self-motivated toward performance consistency

Connect America is a drug-free workplace and an Equal Opportunity Employer. We participate in the E-Verify program in our hiring practices to achieve a lawful workforce