CDN Site Reliability Engineer L4/5 - Open Connect

About the role

In this role you will support the CDN delivery and day-to-day live-streaming operations for Netflix. As a Live CDN SRE you will be participating in the preparation validation and execution of live streaming focused initiatives in collaboration with related production and engineering teams.

You will impact multiple areas of the live event lifecycle from the planning phase through testing and event launch days. You will be leading innovation initiatives implementing new features and driving enhancements in the streaming services delivery.

Responsibilities

• Drive continual improvement in resilience observability monitoring instrumentation and automation with the primary goal to maintain highly scalable and reliable CDN services worldwide with excellent quality of experience (QoE)

• Implement automate execute and analyze the results from a broad range of streaming CDN delivery focused functional performance resilience and fault injection testing

• Coordination collaboration and partnership across multiple stakeholders for the smooth execution of live-streaming events

• Aggregate analyze and correlate large amounts of server and application performance data. Use the innovative Netflix Big Data platform as a highly flexible specialized and efficient toolset for service delivery optimization and system reliability improvements

• Participate in an on-call rotation and be able to work with flexible hours based on the live events schedule

Qualifications

• 3+ years service reliability/operational experience running large scale high performance systems & internet services with focus on live-streaming and video-on-demand (VOD) delivery

• Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies. Experience supporting live-streaming CDN delivery on a large scale is a plus

• Expert-level knowledge of Unix or Linux system engineering fundamentals (networking storage operating systems) at scale. We happen to use FreeBSD

• Proficient understanding of networking principles transport and application protocols especially TCP/IP BGP DNS TLS and HTTP/S

• Experience with using distributed analytic processing technologies (Hive Presto/Trino Spark SQL etc)

• Proficient in a programming language such as Python or Go

• Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners

• Preferred - B.S. in Computer Science Electrical or Computer Engineering (or equivalent professional experience)

Things that show how we think

• Resiliency Practices in Managing CDN

• Measuring Real-Life Latency of the Internet: A Netflix Story

• Mastering Near-Real Time Telemetry and Big Data

• FreeBSD optimization used by Netflix to serve 800 Gb/s from a single server

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range. The range for this role is $100000 - $720000.

Netflix provides comprehensive benefits including Health Plans Mental Health support a 401(k) Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Family-forming benefits and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here .

Netflix is a unique culture and environment.  Learn more here .

We are an equal-opportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service.