Central Region Director, Sales and Service

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job SummaryThe Thermo King Central Regional Director, Sales and Service leads a high performing team responsible for generating new business and maintaining successful relationships within differing Thermo King platforms. This position will be responsible for hiring, motivating and managing a team of field Sales and Service Managers while enabling them to perform at their highest potential. The Regional Director, Sales and Service will have overall regional business responsibility with revenue responsibility of $425M and leadership of 49 dealer locations.

Responsibilities:

• Build a team environment with strong morale, positive energy, consultative and a goal-oriented culture by providing clear expectations and delivering performance feedback/follow-up.
• Build and grow long-term, trusting relationships with a range of contacts at customers and dealerships, including the highest level in each organization within the team's district.
• Provide development opportunities for top performers to groom them for future growth and promotion while developing bench strength and depth.
• Serve as a change agent, leading change and acting as a catalyst for continuous improvement as we develop and implement the Sales Excellence initiative for Thermo King.
• Ensure the districts grow the dealer customer base, meet new business goals, manage strategic accounts, and maintain and preserve dealers -- including driving effective use of Salesforce, account planning and pipeline management.
• Demonstrated initiative, creativity, and enthusiasm to develop strategies, develop and nurture channel partner relationships and remain committed to the sales cycle.
• Ensure that your team is knowledgeable and proficient on processes necessary to be successful in their role.
• Demonstrate a high level of attentiveness towards customer and create a culture which encourages high quality service.
• Proactively uncover and deliver marketplace feedback as it relates to customer trends, competitive activity, industry issues and business opportunities.
• Partner with senior leadership and human resources to understand the human capital needs and execute recruitment, quality of hire, and development of employees to retain a diverse, quality workforce.
• Effectively communicate at all levels within the organization with the ability to influence and persuade effectively.
• Display courage in addressing difficult situations, aligning behavior with the organization's position, needs and goals.
• Develop trusting relationships and open communication, accepting feedback (up and down).
• Provide commercial insight to product growth teams (PGT) on product and service requirements and translate customer needs into product line extensions through participation in Trane Technologies' product development process.
• Demonstrate the flexibility necessary to adjust to changing and/or additional duties and responsibilities as the market and company change.
• Provide feedback and specific recommendations to leadership for how to improve Thermo King various dealer sales and service processes.

Qualifications:

• 12+ years progressively responsible sales and/or service experience preferably in transportation industry
• Significant leadership experience typically demonstrated by 5+ years leading large territories with multiple levels of employees
• Successfully built and led field sales and/or service organizations with dramatic growth across multiple regions
• Experience defining, building and implementing successful sales and service plans
• Strategic leader who can add value across the organization
• An innate understanding of business processes and how to redesign/re-engineer them to provide competitive advantages for the company, and streamline processes
• Proven track record of consistently exceeding sales and/or other quantitative goals, as well as qualitative goals
• Strong understanding of dealership model, both larger dealer groups and family-owned businesses

• Self-directed; rolls up the sleeves and overcomes obstacles
• Driven, articulate, confident and polished leader with excellent communication skills, both verbal and written
• Expertise in sales excellence and pipeline management
• Strong financial aptitude
• Skilled coach; trained in Situational Leadership II
• Experienced in using Salesforce as a sales and account management tool
• Collaborative attitude and desire to contribute outside primary areas of responsibility
• Ability to travel 75% of the time

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.